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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Verification code

Himantha
Newcomer
Newcomer

‎2023-10-05 07:42 AM

Hi,

I have changed my communication mail address recently as I can't access the mails comming to the mail address that i have used to create my Zoom account.

But when I trying to log in to my account still it is sending the verification code to the old mail address.

jow can I get the verification code to the communication mail address ?

Thx & Rgds

Himantha

 

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Bri
Community Moderator | Employee
Community Moderator | Employee

‎2023-10-06 08:24 AM

Hi @Himantha ! Could you please contact our billing team about this at https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 


Bri
Zoom Community Team
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