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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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Billing

minecolon
Newcomer
Newcomer

‎2023-09-19 01:06 PM

I renew my Zoom Pro Account on September 6, but I need one more license. Zoom keep trying to charge me the whole year again. What can I do? 

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S_K
Community Champion | Employee
Community Champion | Employee

‎2023-09-20 09:58 AM

@minecolon 

 

Thank you for reaching out to Zoom Community!

 

I recommend that you submit a request to Zoom Billing for assistance. They will need to access your account to determine the issue.

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