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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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Billing Issue

mnabeelam
Newcomer
Newcomer

I am unable to pay the Zoom Educational account payment and no one from Zoom team is responding me 

1 REPLY 1

S_K
Community Champion | Employee
Community Champion | Employee

Hi @mnabeelam 

 

I'm sorry to hear you are having trouble with your payment. Unfortunately, this isn't something we can help with through Zoom Community. If you haven't already done so, please submit a request to Zoom Billing for assistance. They will need to access your account to determine the issue.