cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

Vote now

Admin and Owner Settings Issues

Natalie123
Newcomer
Newcomer

Hello, I am a music teacher and I use zoom to access lessons for my online students.

 

I have recently had an error message that says, "Your Personal Meeting ID is disabled." When I click the link and try to adjust, I cannot change the settings. I have tried multiple times to change my account roles so I can try to change this, but I am still locked out. I am the sole Owner of this account and I don't know why this is happening.

 

I use Zoom on the web client since it is easier for me that way.

 

If any of you have advice, that would be really helpful. I have tried all the steps on the Zoom support tutorials but since I can't change my role, I can't follow the instructions.

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

Hi @Natalie123 welcome to Zoom Community! I would first suggest checking your Personal Settings at https://zoom.us/profile/setting to see if using your personal meeting ID is disabled anywhere. 

 

When creating a meeting from the Web Client note there is a difference between an instant meeting using your Personal Meeting ID and starting a scheduled meeting or webinar which in that case, you are most likely using a generated Meeting ID. 
 

 

 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!