Adding Licensed User but not receiving conformation email

[CM14]

Hello

I have assigned an available pro licence to a user but the new user does not receive the confirmation email, I have logged in to Zoom and resent the email, I do see a message confirming that it has been sent, but it's not delivered. I have checked spam and junk folders.

Please advise.

Thank you

[Frank_TB]

Hello,

Perhaps this Zoom support article will help you?

https://support.zoom.us/hc/en-us/articles/360032808951-Not-receiving-emails-from-Zoom 

Regards

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