cancel
Showing results for 
Search instead for 
Did you mean: 

Added second license but immediately need to remove it

ompuwgr
Newcomer
Newcomer

Hello. We added a license then my co-worker said they don't need the license anymore. Is there a way to downgrade but also get a refund for the second license?

Thank you.

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @ompuwgr, no worries! As we don't handle refunds or any billing related inquiries on the community, suggest looking into the KB on Canceling your subscription

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!