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Added second license but immediately need to remove it

ompuwgr
Newcomer
Newcomer

‎2023-01-20 10:21 AM - last edited on ‎2023-05-05 10:28 AM by Community Moderator | Employee

Hello. We added a license then my co-worker said they don't need the license anymore. Is there a way to downgrade but also get a refund for the second license?

Thank you.

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-01-20 10:45 AM

Hey @ompuwgr, no worries! As we don't handle refunds or any billing related inquiries on the community, suggest looking into the KB on Canceling your subscription

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