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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Who to call if account has had all licenses removed

Trumbot
Newcomer
Newcomer

‎2024-10-13 07:40 AM

Something has happened with our Zoom Meeting renewal that also seems to have removed our Zoom Phone licenses at the same time. Because we are being shown as only having a free/basic account I am unable to reach tech support. Any ideas on how to get this rectified. This means our entire phone system is not accessible or manageable.

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