Account recovery

[cA9]

I replaced my Pc which I used for zoom meetings. I m on One Pro annual plan, paid up to Jan 8 2024. I am unable to recover  or connect to this plan. How do I get back to this plan?

Thanks.

Carlton Ramsubhag.

[Ray_Harwood]

Welcome to the Zoom Community, @cA9.

If it is not installed Zoom on your new computer, install it: https://zoom.us/download 

Once that is installed (or if it's already installed), log in to the desktop app with your Zoom user email address and password: