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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Account recovery

cA9
Newcomer
Newcomer

‎2023-07-11 02:08 PM

I replaced my Pc which I used for zoom meetings. I m on One Pro annual plan, paid up to Jan 8 2024. I am unable to recover  or connect to this plan. How do I get back to this plan?

Thanks.

Carlton Ramsubhag.

Topics:
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1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2023-07-11 06:37 PM - edited ‎2023-07-11 06:38 PM

Welcome to the Zoom Community, @cA9.

 

If it is not installed Zoom on your new computer, install it: https://zoom.us/download 

 

Once that is installed (or if it's already installed), log in to the desktop app with your Zoom user email address and password:

Ray_Harwood_0-1689125855120.png

 


Ray -- check out the GoodClix website.