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Account recovery

cA9
Newcomer
Newcomer

ā€Ž2023-07-11 02:08 PM

I replaced my Pc which I used for zoom meetings. I m on One Pro annual plan, paid up to Jan 8 2024. I am unable to recover  or connect to this plan. How do I get back to this plan?

Thanks.

Carlton Ramsubhag.

Topics:
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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

ā€Ž2023-07-11 06:37 PM - edited ā€Ž2023-07-11 06:38 PM

Welcome to the Zoom Community, @cA9.

 

If it is not installed Zoom on your new computer, install it: https://zoom.us/download 

 

Once that is installed (or if it's already installed), log in to the desktop app with your Zoom user email address and password:

Ray_Harwood_0-1689125855120.png

 


Ray -- check out the GoodClix website or the Z-SPAN website.