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Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Account issues

bcarrier
Newcomer
Newcomer

I have paid for an upgrade but you have charged my credit card but not changed my account to reflect this.  I want to hear from s

1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi @bcarrier ! Have you already gone through the process of assigning your new license(s)? https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-Zoom-licenses#h_01GZCBPA9Y904KSEW5T... 


Bri
Zoom Community Team
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