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2025 CMX Awards

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About Payment

SUC1
Newcomer
Newcomer

Hi all,

 

My bill already past overdue, it takes around 1 week for my company to process the payment. May I know if I still can use my account normally until the next renewal?

 

Thank you.

1 REPLY 1

Mandel
Community Champion | Employee
Community Champion | Employee

Hi @SUC1 ,

 

Welcome to the Zoom Community!

 

If you have not already done so, I recommend that you submit a request to Zoom Billing for assistance. This is a case-by-case situation and our specialists will need to access your account to provide an answer to your question.

 

Cheers,

Zoom Community Team