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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

About Payment

SUC1
Newcomer
Newcomer

‎2025-04-24 06:44 PM

Hi all,

 

My bill already past overdue, it takes around 1 week for my company to process the payment. May I know if I still can use my account normally until the next renewal?

 

Thank you.

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Mandel
Community Champion | Employee
Community Champion | Employee

‎2025-04-30 05:03 AM

Hi @SUC1 ,

 

Welcome to the Zoom Community!

 

If you have not already done so, I recommend that you submit a request to Zoom Billing for assistance. This is a case-by-case situation and our specialists will need to access your account to provide an answer to your question.

 

Cheers,

Zoom Community Team

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