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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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About Payment

SUC1
Newcomer
Newcomer

‎2025-04-24 06:44 PM

Hi all,

 

My bill already past overdue, it takes around 1 week for my company to process the payment. May I know if I still can use my account normally until the next renewal?

 

Thank you.

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1 REPLY 1

Mandel
Community Champion | Employee
Community Champion | Employee

‎2025-04-30 05:03 AM

Hi @SUC1 ,

 

Welcome to the Zoom Community!

 

If you have not already done so, I recommend that you submit a request to Zoom Billing for assistance. This is a case-by-case situation and our specialists will need to access your account to provide an answer to your question.

 

Cheers,

Zoom Community Team

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