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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

2 zoom accounts, with different emails and packages.

PAS2
Newcomer
Newcomer

Have an old email account but it now has the Pro package.  My new email address has the Zoom free package. Is there a way to transfer the Pro to my new email, or must I delete both accounts and start over? Any suggestions please?

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @PAS2.

 

Let’s see if a Zoom staff member can help you out directly. As a Champion Customer, I don’t have access to your account.  There’s a way I could describe for you to get this done, but it’s a little involved and convoluted!! If you don’t get an answer in a couple of days, reach out with another reply here and I’ll respond. 


Ray -- check out the GoodClix website.