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2023-12-31
06:17 PM
- last edited on
2024-01-17
10:51 AM
by
RN
Have an old email account but it now has the Pro package. My new email address has the Zoom free package. Is there a way to transfer the Pro to my new email, or must I delete both accounts and start over? Any suggestions please?
2024-01-01 09:56 AM - edited 2024-01-01 09:56 AM
Welcome to the Zoom Community, @PAS2.
Let’s see if a Zoom staff member can help you out directly. As a Champion Customer, I don’t have access to your account. There’s a way I could describe for you to get this done, but it’s a little involved and convoluted!! If you don’t get an answer in a couple of days, reach out with another reply here and I’ll respond.