cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

2 Accounts

bludden1
Newcomer
Newcomer

‎2023-04-17 06:49 AM

I am trying to cancel a 2nd account that I no longer need. I just want 1 account. There seems to be no way to simply advise zoom of a cancellation. Which feels intentionally difficult. Suggestions? 

Topics:
0 Likes
1 REPLY 1

VA
Community Moderator | Employee
Community Moderator | Employee

‎2023-04-17 08:48 AM

Hi @bludden1 you'll find the option to cancel in your Zoom web portal under Account Management > Billing. The options you see there will vary depending on your plan type. Please follow steps outlined in our support article "Cancelling your subscription". I hope this helps!


Virginia
Zoom Community Team
Have you heard of Zoom AI Companion?
0 Likes