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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Zoom Pro License

Beds
Newcomer
Newcomer

‎2023-04-14 07:23 PM

Hello

my zoom invoice payments are updated, however, my profile is tagged as basic, not Pro

would you know how to fix this?

thanks, appreciate your help!

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2 REPLIES 2

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2023-04-17 08:55 AM

Hi @Beds ! Have you assigned your license? If not, the steps are outlined here: https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-Zoom-licenses

 

Hope this helps! 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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VA
Community Moderator | Employee
Community Moderator | Employee

‎2023-04-17 08:59 AM

Hi @Beds and welcome to the Zoom Community! You may still need to assign the license you purchased. You can do this by signing into your Zoom web portal and selecting "User Management." The full step-by-step instructions can be found here. I hope this helps!


Virginia
Zoom Community Team
Have you heard of Zoom AI Companion?
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