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2 Accounts

bludden1
Newcomer
Newcomer

‎2023-04-17 06:49 AM

I am trying to cancel a 2nd account that I no longer need. I just want 1 account. There seems to be no way to simply advise zoom of a cancellation. Which feels intentionally difficult. Suggestions? 

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VA
Community Moderator | Employee
Community Moderator | Employee

‎2023-04-17 08:48 AM

Hi @bludden1 you'll find the option to cancel in your Zoom web portal under Account Management > Billing. The options you see there will vary depending on your plan type. Please follow steps outlined in our support article "Cancelling your subscription". I hope this helps!


Virginia
Zoom Community Team
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