cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

1 month payment

lavender
Newcomer
Newcomer

‎2022-02-27 09:08 AM - last edited on ‎2023-04-06 01:51 PM by Community Moderator | Employee

hi,

 

I choose 1 month payment and want to cancel 12 month payment.

I remember that I canceld 12 month payment already. There is a charge for this 12 month service. 

 

 

I choose 1 month payment and want to cancel 12 month payment.

need your answer. Thank you. 

Topics:
0 Likes
1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2022-02-27 03:28 PM

@lavender , sorry, but nobody on the Community forum can help you with billing issues.  We're volunteers in the Zoom Community, with no access to your account.

 

You should check out this Zoom support page, which has steps for getting Billing Support from Zoom.


Ray -- check out the GoodClix website.