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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

1 month payment

lavender
Newcomer
Newcomer

‎2022-02-27 09:08 AM - last edited on ‎2023-04-06 01:51 PM by Community Moderator | Employee

hi,

 

I choose 1 month payment and want to cancel 12 month payment.

I remember that I canceld 12 month payment already. There is a charge for this 12 month service. 

 

 

I choose 1 month payment and want to cancel 12 month payment.

need your answer. Thank you. 

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1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2022-02-27 03:28 PM

@lavender , sorry, but nobody on the Community forum can help you with billing issues.  We're volunteers in the Zoom Community, with no access to your account.

 

You should check out this Zoom support page, which has steps for getting Billing Support from Zoom.


Ray -- check out the GoodClix website.