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Hi, I’ve been having this issue with my mouse cursor for a month. It started happening after I updated my Windows version to Windows 11, but I’m not sure whether these events are connected or not. When I’m sharing a PPT or Google Slides, which are the main content I usually share, everything works normally. However, whenever I need to transition to a new tab, such as Google Docs or Youtube, while still screen sharing, my mouse cursor completely disappears and I cannot do anything about it. It has been so frustrating, because I cannot click on anything, not even on “stop sharing”, and I just have to wait for it to be back. My students say they still see my mouse cursor as I’m moving it desperately trying to get its control back.  I have searched for a solution for this issue in this forum, but most of the results I got are from years and years ago, and none of the recommendations given solved my problem - such as updating Zoom’s version. Can someone please help me? I’d really appreciate

What level of account do I need to purchase to be able to toggle off OTP? Is there a work around?

I can't install zoom workplace app in this devices , samsund tablet galaxy tab A 2016

Hello,I am part of an IT team that is very big on security and privacy. What was questioned was, let's say Admin approves of the AI Companion, if the host does not enable the features during a meeting is the Companion still listening?   

I have a paid Zoom account. When I go to "add alternative host" it won't let me fill in any address at all. (The box is greyed.) I tried this both from my desktop and the app.  

자동 재개되어 오늘자로 결재가 되었습니다. 당분간 유료 사용 계획 없으므로 환불 부탁 드립니다.,

For zoom meetings in my group I will copy and paste the zoom link in our chat for easy access. Recently, when I paste the link a WhatsApp phone number shows in the pasted message even though the WhatsApp number is not in the original message. When I try to edit the number out the number doesn't appear in in the edit box. What can I do to stop the WhatsApp number from appearing. I do have WhatsApp on my phone but I rarely use it and only to read messages, not send 

Ho un samsung tab a6 android 8.1.0 ma non mi fa installare zoom. Come posso fare?

Hola buenas tardes quisiera saber cómo puedo hacer para grabar una reunión en vivo yo estaba haciendo un zoom de un webinar y pedí permiso al anfitrión para grabar mi pregunta es dónde quedó esa grabación el anfitrión grabó la el webinar dónde voy a las grabaciones porque estoy perdida espero su respuesta saludos

We have a small office where our team frequently books recurring weekly or bi-weekly meetings in our shared meeting rooms. I typically advise them to schedule these through Outlook and select the meeting room as the location, since our Exchange setup doesn’t restrict recurring resource reservations.I’m currently creating a “How to Reserve a Meeting Room” guide and was asked to include steps for booking rooms through Zoom Workspace. As the Zoom admin, I’m trying to determine whether it’s possible to adjust the “reserve workspace in advance” setting in the Zoom admin portal - specifically, can this limit be removed or set to unlimited?Has anyone configured this or found a workaround?Thanks in advance! 

During a videoconference session, can AI Companion answer participants' questions based on the content of the documents that were uploaded when the session was scheduled?

I recorded a video and after it converted I directed it to download to my desktop (or thought I did). It is not there and I can’t find it.

Hi,I’ve been running into an issue when I try to share desktop screen both on mac and windows.As you can see below, zoom doesn’t suggest to share any of them, I’am just able to share windows application :   While the following option is unchecked :   Since I couldn't figure it out, I decided to create another free 7days pro account for testing purpose, and guess what ? It works :   After logging in to my other user account, I still have the same problem.So, if anyone already met this kind of issue, please feel free to share your feedback, My current version is : 6.5.12 Thanks

We are having issues with trying to record to the cloud. We have turned on the settings to record to the cloud and get the transcript. The steps have been followed when the record button has been pressed but the recording is not showing up after. Is there something else going on we haven't done that could get the recording to show up along with the transcript?

I recently got a new laptop (Acer with Windows 11 Home) and when I am in Zoom for guitar lessons, I can hear voice clearly, but the guitar playing is muted/cannot be heard.  Some other participants can hear the guitar, others like me cannot.  I have tried all the recommended settings including setting the audio for musicians, but no success.  My old laptop, also an Acer with Wondows 11 Home, has no trouble hearing both voice & guitar in the same meetings.

I just hosted a large meeting with registration with external participants. 10% of the participants had issues joining. When clicking the link in the registration email, a white screen showed and meeting was not loading. he particpants could not join. what is the reason for this and how can this be resolved? Anyone facing similar issues?

I have regular all-day staff meetings on Zoom and for much of those 6-8 hour meetings, I do not need to be listening to the meeting but I need to stay connected. This makes it impossible for me to do other work involving listening to audio from my browser in other apps, reviewing videos, and being able to generally use my computer while staying connected to the Zoom meeting but muting the meeting. I am not asking how to mute my own microphone. I need to mute everyone else talking when I don’t need to be listening. There doesn’t seem to be a button for this and either I just don’t know how to do it, or it doesn’t exist as a feature and it absolutely should. How do I do this? 

Hi,I have just bought the upgrade to do real time translation but I have no idea how to turn it on so I can use with my meetings to another country. Any help would be appreciated!

Please help me enhance the video clarity of my webinars and meetings in the background. What's the maximum level it can be adjusted to? My lience is: Zoom Webinars- 500 attendeesMy Plan is: Zoom Workplace Business Plus

Hello, I'm writing a JSON file for room controls and can't seem to find any documentation around sending commands via USB-to-Serial adapter. I did, however, see that this capability was added in a past update so it should be possible.I know that my USB adapter is using COM3 but was not 100% on how to reference it in the JSON file. I am getting a Json File Configuration error. I was hoping if someone could let me know if I am on the right track here and offer any suggestions. Here is what I have for the adapters section:"adapters": [{"model": "Serial_Port","port": "COM3","settings":{"baud_rate": "9600","data_bits": "8","parity": "PARITY_NONE","stop_bits": "1","flow_control": "FLOW_NONE" }, (if you would rather I post the entire JSON file I can I was just focusing on the adapter for this post)Thanks!

Has anyone else had this experience that all actions are very slow? When I move a mouse to the edge of the Window, it takes 2-3 seconds to activate resizing. When I hover over any button, it's the same. After clicking on "Unmute" button, it takes 1-4 seconds to unmute.

Hola, tengo un problema con las grabaciones de zoom por correo. Al momento que configuro mi grabación de zoom, lo pongo a petición para que mis clientes antes de ver la clase grabada se registren primero para luego aprobarlas manualmente. Pero el problema está cuando les apruebo... les llega un correo con el link de la clase y es ahí que ese link mis clientes lo pueden compartir con otras personas quienes los pueden ver sin ningún registro y eso es lo que quiero evitar.¿Como hago para que ese link vuelva a solicitar solo el correo de la persona que está autorizada en ver la clase y así evitar que cualquier persona lo pueda ver? Saludos

  Boa noite.Estou tendo um problema de latência após clicar na Tecla Ingressar Para a sala Simultânea. Aparece Uma tela preta Que demora alguns segundos Para que eu Consiga Realmente Entrar Na sala simultânea. Eu sou Coanfirião.Existe alguma solução para Zerar Esta latência?Obrigado         

Recently I noticed some Zoom features stop responding randomly on Android tablets while the rest of the app works normally. For example, the chat button sometimes becomes completely unresponsive even after reinstalling the app and clearing cache.Is anyone else experiencing similar issues on Android 12 or newer devices? Would love to know if there is a working fix or workaround.

I’m writing to seek your assistance with an issue regarding my Zoom Pro subscription. I have an active monthly subscription purchased through my Apple ID, and it correctly appears as valid in my Apple account settings. However, after being unexpectedly disconnected from a meeting, I’m no longer able to access Pro features within the Zoom application on my device. The app does not recognize my subscription and behaves as if I’m on a free plan. I’ve already tried the following troubleshooting steps:Signed out and back into the Zoom app using the same email linked to my Apple subscription.Restarted the device.Ensured I’m logged into the Zoom app with the Apple ID used for the purchase.Despite these efforts, the subscription still isn’t active in the app. Could you please help me understand what might be causing this discrepancy and how to restore access to my paid features?