Solved

Hi, I joined a Zoom meeting as a guest (not signed in). The host was having trouble recording, so I selected "Record" on my side. I heard the Zoom audio message confirming that the recording had started.When the meeting ended, I lef the meeting, and I never saw any message about it processing or saving. But I did see a message to sign in to see your recording. No file shows up on my device and nothing appears in my Zoom account.Is it possible to recover this recording in this situation — when the participant was a guest and the recording may not have finished processing?Any guidance would be appreciated, I cannot get any live person from Zoom to help me.Sent from my iPhone

줌에서 보안설정 변경은 유료회원만 변경 가능한가요?앱에서는 전혀 변경이 안 되고 데스크 버젼에서도 일부만 변경 가능 한 듯 합니다 (전에는 무료회원도 가능한걸로 알고 있는데 바뀐건가요?) 

Hello,  Can someone direct me to the new areas where older functions can be located in the new workspace version of Zoom Meetings? I want to share my screen and give remote access to the Zoom participants. I used to be able to do that under the Share function. Now I can't find that option.  Thank you!

Hello,My name is Anna, and I have been using Zoom for several years.Each year, I have paid approximately $157 for my annual subscription. This time, however, I received an invoice for $194, and I do not understand why the amount has increased. I am not sure whether this is due to higher taxes or some other reason.First, I did not intend to renew and pay for another full year. Second, I do not understand why the price has increased and why I am now required to pay this invoice.I would like to switch to a monthly subscription and pay on a month-to-month basis instead of annually.However, I am currently unable to cancel my subscription or change my plan because I am being asked to pay the $194 invoice first.My question is: why? I used Zoom and paid for a full year in advance. That year has now ended. Why can I not simply decline renewing for another year or switch to monthly payments instead?Why have I been issued an invoice for the next year at a different price, especially when I was no

Zoomのチャット欄に画像を添付したいです！設定方法知っている方、教えてください。

We use the all screens share extensively to assist participants through installs, activities and to do some semblance of proctoring when doing quizzes.  I have checked all my settings and all the appropriate settings are still enabled to be able to use the all screens share.  However, it does not show up as an option under the share button in the zoom in-meeting menu.

I made a payment on Zoom in April for a one-time event,but since then, the same amount has been regularly deducted from my card every month.I am told there is a contract period, but I no longer use this service.No one wants to pay 450,000 won for three months just to hold a single meeting.I was unaware of the contract period and did not see it. I paid believing it was a one-time payment,but please let me know how I can cancel within the contract period. 

Comment utiliser zoom

返金を受け取るには、Stripe メールに記載された返金用ガイドをよくご確認いただいたうえで返金処理を行ってください。とありますがきていません。既に銀行振込でプロアカウントの年額を支払い済ですが二重で請求がきています。 

こんにちは！ ウェビナープラスで、開催したウェビナーのレコーディングデータを設定で、ウェビナープラスのハブ内、アセットのコンテンツライブラリにアップデートすることはできますか？ 動画を選択して、ブログ用のプロンプトを入力したいと考えています。

Hello,I'm experiencing a recurring issue with my Zoom display name.In my Zoom profile, my full name is correctly set to damien( ...Full first name and name). However, every time I join a meeting, my display name shows up as "damie".I’ve already tried the following:Verified that my Zoom profile (on the web) shows the correct full name.Checked the settings in the Zoom desktop app.Despite this, Zoom continues to display "damie" by default when I join new meetings.I'm using a free Zoom account, so I don't have access to direct support.Does anyone know how I can fix this so that my correct full name appears automatically in all meetings?Thank you in advance for your help!

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Zoom 6.4.12macOS 15.5 In a recent upgrade Zoom has resumed its normal bad behavior by launching on macOS login. I do not want this for myself for my 60 coworkers. Zoom should only run when the user wants it to run. I do not see any of the normal ways to have it not run on its own. I assume if I remove the LaunchAgent it will just create it again. I thought that Zoom was over breaking macOS conventions and sticking its nose where not wanted. I've checked macOS user launch settings, the icon in the Dock, and settings inside of Zoom Workplace. When I see this sort of behavior there is no way in heck that I would consider buying a Zoom product, such as a Zoom phone system. Hopefully there is a simple solution and I'm just overreacting. But while I at it how do I remove the AI Companion ad from Zoom Workplace window?

I'm working with a group who recently lost the person who set up their zoom account. Sadly, the death was unexpected, and we're struggling to access the account. While we work through the usual options, which all seem to require access to his email account, I'm wondering - if password recovery efforts are not successful, how do we cancel the account? I'm aware that there will be a forced autopay coming up next year that would be a terrible insult to our grief, if this is not properly handled before then. The account was set up in April, and has never been used. We do have billing info and someone who has fiscal authorities, which is how we discovered that there was an account - we noticed it on the bank statement.

When I share an application window there is normally an annotation icon in the bottom left corner of the shared screen or in the meeting controls.  If I share my entire screen annotations are available.  However, this is not ideal for my purposes as it takes over the participants screen and impacts their workflow during the meeting.I have checked my account meeting settings and annotations are enabled.  I checked my Zoom app settings and the “include annotation toolbar” is selected.I’m running Zoom 7.0.5 (3034) on Fedora 44 with Gnome 50 and Wayland 1.24.  Same problem with Zoom 7.0.0 (1666) and 6.7.5 (6891) so I suspect this is a Gnome 50 issue. 

The latest update appears to have removed GIFs from Team Chat. Was this meant to happen or is it a glitch?

Hi everyone,We are currently facing a critical application-level issue with Zoom version 7.0.0. Issue Summary:Zoom is consistently showing “Offline” or getting stuck on “Connecting…” across multiple devices and platforms (desktop, mobile, different networks). Observations: Issue is not device-specific Issue is not network-specific (tested across different ISPs) Occurs on multiple accounts/devices Other internet services are working fine  Troubleshooting already done: Reinstalled Zoom on all devices Cleared cache / data Switched networks (WiFi / mobile data) Disabled VPN / firewall Restarted systems Impact:This is a blocking issue affecting usability of Zoom entirely, making it a high-severity / critical problem.Questions: Is this a known issue with version 7.0.0? Is there any official acknowledgment or incident report? Any immediate workaround or rollback recommendation? If anyone else is experiencing this or has a fix, please share.Thanks.

If an individual uses a Zoom link to register to attend a session on Zoom. Does the individual use the same link to access the scheduled session that he used to register? Or will he receive a separate Zoom link for the session itself? 

I regularly share my screen to annotate documents. Currently I annotate by writing with my hand held mouse, however this is becoming more difficult as my hands get older. Is there a way I could link up a tablet and 'pen' to zoom, to be able to do this as though I am writing on a piece of paper with a normal pen? If so, what would you recommend? Thank you.

I had a webinar set up and many people registered. The zoom interface to sign up is very boring, so I switched the registration to Luma, with the Zoom integration. So that people don’t have to register in 2 places, I turned off the Zoom setting “Registration Required.” But then it permanently deleted all the email addresses who signed up on Zoom. Reversing that setting change doesn’t do anything. Very bad design.

Hellomy student not login zoom meeting. screen black and The meeting is being prepared messages occurred.Why this problem ?

hi-I want to see the meeting attendees in my meeting summary and I do not think this is possible.  its important to see who came to a meeting and who didnt.  is there any way to do this?

We have a company that is taking over their own Zoom Phone account. I need to remove the numbers from my account so that they can add them to their account. Is there a way to guarantee that their specific company receives the numbers. Do I start by deleting the numbers, do they need to initiate a port… Thank you,Scarlett

I selected the "None" option for the virtual background, yet a virtual background is still being applied; Zoom is unable to display my actual surroundings. I have already turned off "I have a green screen". by the way I got a Mac.

Can anyone suggest a solution to my problem please? I get no sound at all through headphones during Zoom meetings, on a Lenovo T490 laptop with Windows 10. Video audio is good, and music too, and the laptop speakers work ok. My headphones are cheap JVC ones with a lead which I plug into the audio socket on the laptop (there’s no microphone socket, so no chance of me putting it in the wrong one by mistake). Today I uninstalled and reinstalled Zoom Workspace, so it must be the latest version. I have looked through all the Audio settings, nothing seems to be incorrect (and the microphone is enabled by default). I would like to buy some new Bluetooth headphones, but I am frightened that after spending money I will still have the same problem.