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Newcomer
March 4, 2026
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Recommendations

  • March 4, 2026
  • 4 replies
  • 121 views

Hello.   Currently I have AI companion which I use to record and transcribe calls and feed into my AI machine to help create next steps, project plans and follow up emails.  The challenge I have is when I do not set the call up using my Zoom account or I am on TEAMS or Google Meet, I cannot get the benefits of using AI Companion.  I am thinking I need to look into another product such as OTTER, but before i do I wanted to know if any of you know if it is possible to invite the AI companion to meetings you are having outside of your zoom account and in Google Meet and Teams. I appreciate any feedback anyone can provide.

    Best answer by KhatC

    Hi ​@Kenneth Grosso, welcome to Zoom Community!  The current AI Companion features such as recording, transcription, and smart summaries are designed to work within Zoom Meetings and Zoom Phone. At this time, the standard AI Companion can’t directly join or be used in meetings hosted on other platforms like Microsoft Teams or Google Meet.

     

    That said, there are two options that could help you extend your workflow and still capture valuable insights from meetings outside Zoom:

    1. My Notes – This feature lets you capture and organize key takeaways, action items, and next steps from any meeting, even those not hosted on Zoom. You can jot down notes manually or summarize external meeting content, keeping everything synced in your Zoom workspace. It’s a great way to ensure your follow-ups and project plans stay consistent across platforms.

    2. Custom AI Companion – If you’re looking for a more advanced, automated solution, Custom AI Companion allows you to tailor AI capabilities to your unique workflows. With it, you can:

    • Integrate data from multiple sources (including external meeting notes or recordings).

    • Generate summaries, project plans, and follow-up emails automatically using your own data inputs.

    • Maintain privacy and control while leveraging Zoom’s secure AI infrastructure.

     

    I also recommend keeping an eye on our Zoom release notes and the Zoom blog for updates as Zoom continues to expand cross-platform AI Companion capabilities.

    4 replies

    KhatCAnswer
    Employee
    March 4, 2026

    Hi ​@Kenneth Grosso, welcome to Zoom Community!  The current AI Companion features such as recording, transcription, and smart summaries are designed to work within Zoom Meetings and Zoom Phone. At this time, the standard AI Companion can’t directly join or be used in meetings hosted on other platforms like Microsoft Teams or Google Meet.

     

    That said, there are two options that could help you extend your workflow and still capture valuable insights from meetings outside Zoom:

    1. My Notes – This feature lets you capture and organize key takeaways, action items, and next steps from any meeting, even those not hosted on Zoom. You can jot down notes manually or summarize external meeting content, keeping everything synced in your Zoom workspace. It’s a great way to ensure your follow-ups and project plans stay consistent across platforms.

    2. Custom AI Companion – If you’re looking for a more advanced, automated solution, Custom AI Companion allows you to tailor AI capabilities to your unique workflows. With it, you can:

    • Integrate data from multiple sources (including external meeting notes or recordings).

    • Generate summaries, project plans, and follow-up emails automatically using your own data inputs.

    • Maintain privacy and control while leveraging Zoom’s secure AI infrastructure.

     

    I also recommend keeping an eye on our Zoom release notes and the Zoom blog for updates as Zoom continues to expand cross-platform AI Companion capabilities.

    Community Manager
    May 7, 2026

    Hello, ​@Kenneth Grosso! Have you seen the response to your concern? If it answers what you were looking for, please consider marking it as the best answer so others can benefit from it as well.

    If you still have questions or need further clarification, feel free to let us know; we’re happy to help!

    Community Manager
    May 12, 2026

    Hi,  ​@Kenneth Grosso! It’s been a while since we last heard from you, so I’ve gone ahead and marked the response as the best answer, as it addresses your question.

     

    If you still need help or have any follow-up questions, feel free to reply anytime; we’re here to help!

    New Member
    June 3, 2026

    There are some AI Note Takers that provide a desktop or mobile app that you can use to record any meeting in any platform. There’s one AI Note taker called Noota if I remember correctly.

    Annie warner
    Newcomer
    Newcomer
    June 3, 2026

    Hi,

    From what I understand, Zoom AI Companion is primarily tied to meetings hosted through your Zoom account. If you're joining a Microsoft Teams or Google Meet meeting that wasn't scheduled through Zoom, the AI Companion's capabilities can be limited or unavailable.

    If cross-platform transcription and meeting notes are a major part of your workflow, tools like Otter may be worth considering because they can join and record meetings across Zoom, Teams, and Google Meet. There are also alternatives such as Fireflies and Fathom that many users use for the same purpose.

    Before switching, you may want to check whether your Zoom plan includes any of the newer AI Companion features that support external meetings, as Zoom has been expanding its AI capabilities. However, based on my experience, AI Companion doesn't currently offer the same seamless functionality for non-Zoom-hosted meetings that dedicated meeting assistant tools do.

    I'd be interested to hear if anyone has found a reliable workaround, as this is a common challenge for people who work across multiple meeting platforms.