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Hi, I need to edit the All Engagements view in Zoom Contact Center and needs guidance on customizing the view/columns. I need in Open and Closed Engaments to add a new Column with Custom variable.

Is there anyway to setup recurring SimuLive inside of webinar plus? I know it works for traditional webinars and meetings but don’t see the option anymore inside of webinar plus. Thanks!

As of this week Zoom no longer automatically prompts to add to the iCal calendar I've had connected to our account for over a year. It said I had to sync a calendar, I went online - where there is no longer an iCal option (used Google instead since the email for that calendar is registered there) and it did not stick - endless loop. What the heck is going on here and will this be repaired or returned to previous state so that I don't have to manually copy and paste the invite info into an iCal invite over and over again now?

Hello Everyone,I am trying to set up a fully virtual, on-demand conference for a nonprofit professional association. Our members are located across Alaska, so we do not hold an in-person event.The conference will consist of 17 prerecorded presentations that attendees must watch to receive CEU credits. There are no live sessions. Participants simply register, watch the recordings, and complete the conference on their own schedule.What we need:Registration open May 1 - December 31 Attendees must be able to purchase/register anytime during that period Once registered, they should have access to all 17 prerecorded sessions The sessions must remain available for on-demand viewing from time of registration till end of DecemberWhen creating the event in Zoom Events, I see three options but each seems to have limitations:1. Single Session EventThis doesn’t seem to work because the event date must be a specific day, and our conference needs to remain open for registration and viewing from May t

zoom cloud meetings とzoom.usをインストールしました。zoom.usは、退会出来ましたが、PCで検索すると、zoomベーシックになっています。zoom cloud meetings は、退会出来るのでしょうか？

I purchased Zoom Pro subscription a few days ago using Apple Pay (Account emailmtg20260504@protonmail.comHowever, even after upgrading to Pro, I still cannot join meetings and keep getting Error Code 13215 ("Due to host account restrictions, you cannot join the meeting"). I am in mainland China and need to join international meetings without VPN, but Pro didn't solve the problem.I have already tried enabling China data center, reinstalling the app, logging out/in, and using web version, but the issue remains.I would like to request a full refund and cancel the Pro subscription.Could you please process this? Also, since I paid with Apple Pay, do I need to provide any credit card number or additional payment details for the refund?Thank you.

[주제] 환불 요청 – 의도치 않은 자동 갱신[몸체] 안녕하세요, Zoom 지원팀 여러분,Zoom 구독의 자동 갱신 비용에 대해 환불을 요청하고 싶습니다. 충전일: 2026년 5월 4일 이유: 구독 갱신할 의도가 없었습니다. 청구 설정에서 구독을 취소했고, 갱신일 이후로 유료 기능을 사용하지 않았습니다. 결제 후 사용하지 않은 서비스에 대해 환불을 요청하는 것은 당연한 일입니다. 이 상황에서 환불을 거부하는 것은 공정한 거래가 아닙니다; 강제 판매처럼 느껴집니다.제 계정을 검토하시고 이 청구에 대해 환불이 가능한지 조언해 주세요.감사합니다, 최계영 드림 

자동 재개되어 오늘자로 결재가 되었습니다. 당분간 유료 사용 계획 없으므로 환불 부탁 드립니다.,

Hi everyone! Thx for taking the time to help.So the thing is a few days ago I tried to use Zoom again after a few years, to give an online music lesson to a student of mine. After updating it to the lastest versión available, I connected my external soundcard (M  Audio Air 192 - 4) and correctly adjusted zoom´s audio setup to work with it, selecting my device as both the audio input and output. After that, I tried the usual tests in Zoom setup, and everything seemed to be working just fine: my voice was going into the software and out through the speakers, so I could hear myself clearly.Then, I proceded to Host a Meeting, but noticed a warning saying my Audio wasn´t connected. I tried everything, from rechecking the audio setup from Zoom´s config, to reinstalling it and changing every config on my Windows audio setup, but everything seems to be working normally except Zoom. I even tried Google Meet and encountered no problem with the audio inputs and outputs. It ocurred to me then that

My login report shows different times than the ones scheduled for the meetings. What's the reason?

I would like to remove the payment method via pay pal

I am with an academic institution that offers an Enterprise version of Zoom, which I access through Google Chrome on a Mac.  My default settings are to record every meeting in the cloud.  However, I noticed today that all my meetings are "disappearing" and I cannot find a "trash" icon on the web-based view to recover.  Has something changed recently?  Can someone help me find my "lost" recordings?

Zoom has started enlarging or zooming in the video and appears to randomly move about. Dual streamed, for a while now, via VMIX to a different output where things look completely different. The same video feed is supplying both outputs and have for the longest time been exactly the same. Now Zoom looks horrible, very close up and the motion seems weird and random. It almost looks like an AI is trying to focus on some preferred point. This is new, and I don’t know what is causing it.

if you create a Shared Space and choose one of the default channels you have created (where every member of the organization is in the default channel) to add the members, does the Shared Space get updated each time a new employee is added to the default channel?

i have made the payment to upgrade pro but payment was made but my plan was not upgraded yet what kind of services is thius ?

Why not starting meeting yet. 

Hi everyone, I’ve been using Zoom to stay connected with friends while gaming, but I’ve been running into an issue where my audio randomly cuts out during longer sessions. It usually starts fine, but after a while, either my mic stops working or I can’t hear others clearly.I’m using a USB headset on Windows 11, and it works fine outside of Zoom, so I’m not sure what’s causing the issue. Could this be related to Zoom settings, background apps, or something with audio drivers?For context, I usually play lighter games like Stick War Legacy, and I’ve also tested modded versions (Stick War Legacy Mod APK) from sources like stickwarmods. The gameplay itself runs fine, but the issue seems to appear specifically when I’m on Zoom during longer sessions.Has anyone else experienced this while gaming and found a fix?

I have staff that work different shifts from week one to week two.  I watched the tutorial on Rotational Schedules but that was specific to multiple agents on a single rotational schedule.  In the rotational schedule, how can I assign a single user to multiple shifts?

Hey. I can't find my recent zoom recordings

When I start a zoom meeting and click Livestream to FB and I click option to my profile timeline and public, FB is only showing it to me and another person. I have friends who don't have this issue on FB. So what am I doing wrong! Chat gpt says I can't do it to a profile only to a page. 

Sign in to the Zoom web portal as an administrator with the privilege to edit account settings. In the navigation menu, click Account Management, then click Account Settings. Click the Webinar tab. Under the In Webinar section, click the Breakout Room toggle to enable or disable it.What should I do if the Breakout Room option is not displayed? Are there specific settings that need to be changed?(Note: I am currently subscribed to Zoom Workplace Pro and Zoom Webinars | 300 Attendees.)

We do multiple webinars every month.  Attendees have to register and then use their link to access the webinar.  I have an attendee who shows they are in attendance but they are not able to access the webinar.  They can’t use the link again because it says they are already an attendee.  If I remove them, it says they won’t be able to rejoin.  This has happened to this attendee more than once.  Any ideas on how to resolve this?

I want to text my friend but I dont know were to put her phone number.

Hi everyone,I’m experiencing two recurring issues with Zoom that are affecting my work, and I haven’t been able to get proper support.I previously opened a support ticket, but it was closed due to a delayed response. The issue is still happening, and I’m currently unable to reopen the case. The chatbot has not been helpful in resolving this or connecting me to technical support.1. Cursor disappearing issue:During meetings, my cursor randomly disappears on my screen (while sharing), but participants can still see it. This happens frequently and lasts around 10 seconds.I use two monitors (laptop + external display), and the issue only affects the Zoom screen.2. Instant meeting issue:When I start an instant meeting using “New Meeting”, participants cannot join and receive the message:“The host has another meeting in progress.”This does NOT happen in scheduled meetings. I am a paid user, and this issue is directly impacting my work.If anyone knows how I can reopen my support case or reach

May I ask if you may let others who can’t download zoom to just use the same page for the meetings.I have a problem with downloading with this device.It is the only option I can use.