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In the documentation for Native Room Controls, Response Filters are mentioned, but there's not enough information to implement them and no examples. "It is also simple to add your own for Response Filters. Within the rules section, you can also use the Trigger Events discussed below to drive your own automation with outside inputs." How about some examples? How is user_customized_event1 generated? What is the format of the response_filter section?

I have never had a problem with meeting crashes l got New level moden  from spectrum checked my equipment and no problems can someone tell me what to do to other then turn everything off  and start inviting  everyone again and they all can't stay for that long of a time. HELP please I do free 31 minute meetings Is that the problem cuz I don't pay for zoom ?????

Is anyone else seeing this message “This webinar has reached the maximum allowed share sound sessions” when trying to share over another person who is already sharing with sound?This seems new to 7.0.0 They only solution we found was to stop sharing sound on the shared then overtake with screen share, or have sound off on overtaking device then turn on sound once shared. It’s doable but not ideal for our workflow.

I joined a meeting and for the first time ever, experienced a horrible echo.  My phone was off; there were no other devices active in the room.  I tried both speaker types. I downloaded a new driver. I contacted Zoom support and the bot told me I had to pay for a plan to get to audio settings to cancel echoes.  I did notice upon leaving the meeting that somehow I was on as two participants - not sure how that happened; but could that have been the problem?

I had paid all the credit and it shows paid as well, but i am still not able to avail the services. Does anyone know why? 

I work for a law firm and there are several courts that publish their zoom meeting links to join and either watch or participate. We have a polycom system that is connected to a zoom account. The polycom can connect to Zoom meetings either manually, or ones added to the account calendar. We would like to add these public meetings to our zoom calendar. I have tried taking the link and putting it in the outlook calendar connected to the zoom account. The meetings never show in zoom. I have tested the link and I can create meetings that sync and end up in outlook. I can invite that zoom account to meetings another creates and that ends up in zoom meetings and the outlook calendar. But I have tried manually adding the meeting to the outlook calendar, and tried inviting that outlook account to a event using that public zoom link. Zoom isnt seeing the link or something.How do I add these public meetings to our zoom calendar?

I am the host on our zoom mtg. I am out of town and don’t know how to have someone start meeting if I can’t. I paid for zoom account but our teacher needs to be able to start meeting without me. How do I do that? 

Dear Zoom Product Team,I am an online tutor who uses Zoom extensively for one-to-one lessons with students.I would like to suggest a feature that could be very valuable for teachers, tutors, and educational institutions.Currently, during online lessons, seeing a student's webcam is often not enough to ensure that they are fully engaged in the lesson. Some students may switch to games, social media, videos, or other unrelated content while the lesson is in progress.I would like Zoom to introduce an optional feature that allows a host or teacher to view a student's desktop in real time, provided that the student has explicitly granted permission.My suggestion is to add a simple toggle button within the participant's video panel: Click once to switch from the student's webcam video to their desktop view. Click again to switch back to the webcam video. The student would always be notified that desktop monitoring is active and would have the ability to stop sharing at any time. This wou

Recently, on 3 separate occasions, I logged in as a guest to another host’s scheduled meeting. When I clicked on the invite link, it logged me in multiple times, I appeared in the participant window as 3 times???- and I couldn’t close any of the “2 extras” and had to log out completely- but when I tried to re-enter the meeting the same problem occurred...ANY SUGGESTION OR HELP AS TO WHY THIS IS HAPPENING??? 

Want to reset zoom settings to default on my laptop.

The end survey only appears on the lobby and the thank you emails, it would be more visible if the companion app would redirect attendees to it directly, would it be possible to add this as a new feature please?

Hi Zoom Community,Wondering if anyone else is running into this glitch.Today (06.09.25), I noticed that my chat options changed unexpectedly during a Zoom session. Behind the scenes, all of my meeting settings allow participants to chat publicly and privately (host only, everyone, and individual participants). However, as soon as someone else joined my meeting, the private chat options disappeared. The only option available was to chat with everyone.I double-checked my Zoom settings—everything is enabled to allow full chat functionality. To troubleshoot, I set up a test session and had someone join. As soon as they entered the room, the same thing happened: chat instantly defaulted to “Everyone” only, and all private chat options were removed.Private messaging is a key part of how I facilitate training sessions, so this is a major disruption.Is anyone else experiencing this issue? Would love to know if there’s a fix or if this is a known bug.Thanks in advance,Lenore

Hi, I have a support ticket open regarding this but I figured I’d ask here as well.I have an elevator phone that’s using a cell line to call a hard phone in my Zoom tenant. The caller ID is showing up as “Potential Risk”. I understand that this is often due to it being marked as spam in the various spam databases queried by carriers, including Zoom, and there’s not much I can do since I don’t own the calling number. I’m working with the party that owns it but it’s a slow process. I’m curious if there’s anything I can do within my Zoom tenant to ignore these calls being marked as spam? Instead of showing up as “Potential Risk” I would like them to show up either as their caller ID or a contact name. I’ve tried making a contact on the called phone and it didn’t seem to help. I’m not even entirely sure where these calls are getting marked, I can’t find any mention of “Potential Risk” in Zoom’s knowledge base so it may be another carrier overwriting the caller ID.Thanks

Breakout rooms - next session gives 3 options:Assign automaticallyAssign manuallyLet participants choose roomI want a 4th option:Copy breakout room in progress Reason: I have a meeting with 2 people in each room.I want to keep the first person in the same room, and move the second person to the next room.I don’t want to manually, have to add the first person to each room. New option: Copy breakout room in progress  

Zoomのウェビナー機能を使用して、企業説明会を実施しました。当ウェビナーではホスト以外にも複数の社員がパネリストとして登壇して企業説明会を実施しました。ホストが画面共有をしながら説明を行ったのですが、他のパネリストのカメラがONの状態になっていたにも関わらず、一般参加者の画面の方でパネリストのカメラが表示されず、ホストのカメラと画面共有されている画面のみ映っている状態となりました。画面共有をOFFにすると他のパネリストのカメラも表示されるものの、再びホストが画面共有を行うと、パネリストのカメラが表示されなくなってしまいます。こちらの原因をお伺いできますでしょうか。 

Hi - I have been creating polls since June 2025 and every time, I add a poll as “save as webinar poll.”  Just today, that option is no longer there.  Has anyone else experienced this?  And how do I save as a webinar poll?!  Thank you!! 

I'm trying use Facebook Live or Zoom Live and I do not have option on my Zoom. Why?

How do i join public zoom meetings based on what topics im interested in such as books, meditation, supernatural, science, cooking, and anything else? i am trying to find out how to join the public events calendar to get meeting id for the different topics i want to chat about. how do i get these codes?

I’m trying to save an Excel sheet in My Docs, but when I do, it saves as ‘Sheet 1’ instead of the name I gave it. How can I change the file name so it saves correctly?

一度、アカウントの更新をキャンセルしたが、その後間違えて期間内に再アクティベートを押してしまいました。その後、以下の画面となり、再度キャンセルが出来ない状況です。どうすればよいでしょうか？「お問い合わせ」を押してもチャットボットにつながり、サポートに連絡するように言われますが、そのサポート先もどこに聞けば良いのかよくわかりません  

Hello.   Currently I have AI companion which I use to record and transcribe calls and feed into my AI machine to help create next steps, project plans and follow up emails.  The challenge I have is when I do not set the call up using my Zoom account or I am on TEAMS or Google Meet, I cannot get the benefits of using AI Companion.  I am thinking I need to look into another product such as OTTER, but before i do I wanted to know if any of you know if it is possible to invite the AI companion to meetings you are having outside of your zoom account and in Google Meet and Teams. I appreciate any feedback anyone can provide.

Buen día, entiendo qué el error es mío por no leer la política de reembolso, pero jamás me imagine qué una empresa importante se comporte así, me invitaron a una reunión por zoom, bueno, luego me toco crearla a mi, y al no tener un pago me sacó, está bien, la hice desde 0, pague y todo bien, sentí ser justo. Luego olvide cancelarlo, zoom es algo qué no uso y no volvería usar. Paso el mes y se cobro en automático, he intentado una devolución y la respuesta ha sido NO. Un servicio qué no usaré, qué no estoy interesado. No recibí un correo anticipando el cobro, a veces pasa y a todos nos ha pasado qué se olvida una subscripción y a veces se envía un correo para recordar la renovación. Sí pasaba eso, en ese momento lo hubiera cancelado. No hago reuniones por llamada. Alguien de aquí alguna vez recibió devolución, me siento molesto y lo considero injusto, creo qué los casos deberían estudiarse. 

I was so happy and impressed with the Meeting Summary notes that Zoom's AI Companion shared after the calls this past year. However, something absolutely changed since 04/20/2025. Now, my meetings notes are much shorter and only receive 1-3 summarized paragraphs instead of the usual 7-10 that I was receiving before. Is there anything I can do to solve this issue?

Hello, Since my last update, my background has been blurred on my MacBook Air (Ventura 13.6.9). I am using Zoom workplace version 6.3.5, but I have had this issue on the previous Zoom update as well. No virtual backgrounds are enabled or any other effects. I do not have this issue with Zoom work place on my i phone or my i pad. I have read the threads about the Face Time camera settings being the issue, but it works fine on my phone and I pad, so I assume this isn't the issue....

comment down below about you. Great way to know each other!