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The Avatar tab is completely missing from both my Zoom app (Background & Effects) and my web account settings. Another account on the same free plan has the Avatar feature available.Please help restore this feature to my account. 

Hi,I have a problem with the video quality of the Zoom meeting I have a pro version of Zoom. In the setting, I have enabled Group HD video and still, I´m receiving/sending only 320 x 180/640 x 360 resolution.  Video quality is like from 15 years ago, not even HD. Am I doing something wrong or is this quality normal?Internet is not the problem my internet is download speed is  Mbps 100, upload speed is Mbps 78. Laptops are connected on the same network and still have the same quality. 

For an Open Mic virtual event - Is it possible for all 3,000 attendees in the large meeting (add-on) to have the ability to turn on their camera?

有料プランの解約を忘れてしまいました。キャンセルし、返金していただきたいのですが、可能でしょうか？引き落としされた日は6月25日です。サポートとのチャットに従い、プランの自動更新はすでにキャンセルしました。お手数をおかけし申し訳ございません。何卒よろしくお願いいたします。

Hello,My Zoom Workplace Pro subscription renewed automatically on June 25, 2026. I had planned to cancel before the renewal, but unfortunately I missed the deadline by mistake.I would like to cancel my subscription and kindly ask whether you could consider a one-time courtesy refund for this recent renewal. I would greatly appreciate your understanding.Thank you very much for your time and assistance.Kind regards,

 Dear Zoom Support Team,I am writing to formally request a refund for the automatic renewal of my Zoom subscription. Date of Charge/Renewal: June 25, 2026 Reason for Request: I did not intend to renew this subscription. I have already cancelled the subscription in my billing settings, and I have not used any paid features since the renewal date. It is only fair to receive a refund for a service that was charged but remains unused. Denying a refund under these circumstances does not feel like a fair transaction; it feels like a forced sale.Please review my account and advise if a refund can be issued for this charge.Thank you for your assistance.

My account was downgraded on June 3d, 7 days prior to the paid period ended.On June 20th I was charged for a whole month from May 11th to June 10th, so I paid for a week with no service.I requested refund for the 7 days with no service.Please refund.Otherwise I will have to file for a chargeback, since I did not authorize this payment.I received several responses from customer support, each one with different  incorrect information, and now my case is closed and I cannot contact support, neither escalate the case.If I don’t get a refund, I’m filing for chargeback.

פגישת עבודה עם שיתוף מסכים 

 Why I am getting that error code 1001

how do i watch the recording of the overview session on the Honeywell Canadian Pension Plan Wind-Up that was held on May 28 and June 11? 

プランをプロに変更して料金を払いましたが、変更されていません。どうすれば良いですか？

I have tried every single zoom article on how to stop the transcription and for the life of me I cannot get it to be turned off when a meeting is started. I do not want my meetings transcribed. What else can I try?

Hi,I recived, and clicked, following link at Linkedinhttps://us05web.zoom.us/j/8907(some extra signs)mFs.1 some download poped up, just for a second however I haven't done any actionmoreover there is nothing in downloaded filesas full as offline microsoft defender scans are cleanDid I just got phished?

I am a foreign language teacher and my students are all adults.  I do not care to check whether they are on-task (they are), or who is talking/listening/participating (they all do).  I need to hear what words they are using, in what order, and how they are pronouncing those words!  Right now, Zoom has improved breakout rooms with the enhanced breakout room app, but it is geared more toward ensuring that students are doing what they are supposed to, and giving them new info while they are in the different rooms.  The teacher can not hear the students talk.  The explanation given for this is that "it would be too confusing if you could hear everyone at once."  Wouldn't it be possible to have a "mute" button for each room?  Could I not, as a teacher, mute and unmute the breakout rooms so I could focus on what is being said in each one?  At the moment, the only option I have is to go into each breakout room and let them know I'm there.  The

how to play music on zoom call ?

I’m very new to Zoom so apologies if I’m asking a dumb newbie question…I’m running the Zoom app on Windows and it’s working fine. Let’s say I join a meeting with 4 participants. At the top of my meeting view I see 4 x small windows, one for each participant. And just below it there’s a larger view showing whoever’s currently speaking. Is there any way I can invert that view? i.e. have the large window at the top with the 4 smaller windows below it?

How do I send a broadcast message to breakout rooms 

Cloud recording audio and video start at 00:00, but the Zoom-generated transcript starts at 51:00. There is only one recording file set, and re-downloading the transcript does not fix it.

Hi,  I heard somewhere that teachers don't have to pay for Zoom accounts, is that correct? I work as an online freelance teacher and have been paying for my account for 2 years, something which I hesitate to do anymore if it is actually free. Also, how do i get to speak to customer service in Zoom, ie. a real human being who might be able to help me from Zoom?

My guitar teacher and I have tried using Zoom for guitar lessons but there is a significant delay in audio during our meetings. Occasionally, there is a loud prolonged noise that sounds like white noise, static or a train passing by. It is so loud that it drowns out everything else and nothing else can be heard. The audio delay is a constant problem and the loud white noise static is a frequent problem. How do I eliminate these issues? Thank you.

I am not able to find out an option to upgrade from 499 plan to pro plan which is 1147 

I am using Zoom Workplace app on my ipad mini A17pro.My account is confirmed to be a paid account, but when I start a new meeting, I don't see the recording button.I can only record using Zoom Clips.

It seems Zoom has a new “feature” that when I click on a Zoom link to join someone else’s Zoom meeting, it takes me to a browser page (see screen shot below).Where I then have to chose between joining the meeting from the app or a browser.This is a time waster, because I want to use the app 100% of the time.Plus, because I have typically have quite a few browser tabs open, sometimes it can be time consuming to find this page.So it adds extra delay for me to join Zoom meeting.My question - how can I bypass having to go to this unnecessary browser page?So I can go back to having “1 click” to join a Zoom meetingAnd not waste time.    

Hi, I signed up for the Zoom phone metered plan ($12/ monthly) and after trying to add my Poly E350 Voip phone by using the MAC, I continue to get an error message stating “Extension 800 requires a Zoom Phone Metered, Unlimited, or Pro plan.” Please see attachment   Is there something I’m missing, or do I need to upgrade the plan again in order for me to add the phone? Any advice is really appreciated. Thank you 

ウェビナープラスを利用して動画セミナーを開催しています。セミナー開始30分後にチャットへURLを自動送信したいです。操作方法を教えていただけると幸いです。よろしくお願い致します。