Solved

I have uninstalled and reinstalled and I am unable to see the option to record while on a zoom meeting through my iPhone. I click on the three dots but the option is not there to record nor save to system. My classmates are able to record and are using the free version as well even during my zoom meeting they are able to record.

Our current IP phone infrastructure uses Zultys ZIP 36G phones, and we are evaluating a switch to Zoom. Do you know whether these Zultys phones are compatible with Zoom or have any details about their compatibility?ThanksGustavo

My subscription just renewed today. I would like to cancel it immediately and have this “new” months charge reimbursed if at all possible 

For some strange reason, I do not have the ability to add a reaction emoji to Zoom chat messages. They are enabled on my Zoom instance and also on another host's Zoom where this happens. Everyone else in the group can add emojis, but whether I hover, long click, right-click, double click, etc. on a message, I never get the reaction bubble that lets me add an emoji. Before anyone suggests this, I have already gone into my meeting settings to ensure that reactions are enabled. I'm on a MacBook Pro and I have a paid Zoom account. Any help would be appreciated - thank you!

ウェビナー開催する際に出席者数だけ表示されます。具体的にだれが出席したのかが表示されない。パネリストには問題なく自分が表示されます。 

I would say that it is unfair to auto renew with no notice, wouldn’t you? I no longer use (and can no longer afford) the service and would have cancelled if I had seen an auto renewal notice email. I think I have a case for a refund. 

I am not receiving the email confirmations after registering for events within the company.  I see the "successful registration" message, but never receive the email with the link to add to calendar/attend the sessions. 

Hello,How can I disable the notification "Not hearing anything? Turn up volume"?This notification started appearing after I updated Zoom for Windows to version 5.16.10 and appears when the computer's volume is equal to or less than 10%.I couldn't find the option to disable this alert in the Accessibility menu.

How to enable poll zoom

Hi, I am trying to set up a meeting for September, however, it is not appearing on my Upcoming Meetings list. When I create one for a nearer date it does show. Is there a glitch? Thanks.

We held an event using two separate links: one for the practice session and one for the official session. The practice session was successfully recorded and appeared under “Records & Transcript,” but the official session did not, even though I’m quite sure all the necessary recording settings were enabled.Is there still any way for me to recover or access the recording?

Does anyone know how to disable the raining down birthday cakes that show up when you type "Happy Birthday" into the chat box? I need to stop them from happening! Thanks 

Device cannot enter network

Hi everyone,For the past few days I have been unable to log into Zoom on my Windows desktop application because of Error 1132.The strange part is that my Zoom account works perfectly on Android devices using the same account and network. The issue only happens on my Windows PC.Things I already tried: reinstalling Zoom restarting the PC trying different internet connections disabling VPN clicking “Report to Zoom” (nothing happens) Since mobile login works fine, I believe the account itself is not banned and the issue may be related to the Windows client, local cache, or device/network detection.Has anyone found a working fix for this issue on Windows?Thanks in advance.

아래 재활성화 추가 결제 후 30분 이내에 취소하였습니다. - INV355455685결제 취소 및 환불 처리 요청합니다.

I’ve noticed in the last few months that when I use the GCal integration to add a Zoom link to an event, it automatically adds a docs.zoom.us link for a meeting agenda. It adds it in an uneditable field, so I cannot delete this link, even though I don’t want to create meeting agendas via Zoom docs. This is confusing for my attendees as they can’t find the actual agenda, which I put in the description field.Is this a setting I can turn off?

zoom wont let me cancel the free trial through the website. They tell me to go to google play but google play doesn’t count it as a subscription so it doesn’t show the free trial. I need to cancel the free trial but zoom keeps telling me to go to google play. Who do I contact to cancel the free trial?

I signed up for what I thought was a monthly subscription to Zoom, but it’s only billed monthly. It’s an annual subscription, which I don’t want. I need to talk to a human, but the virtual agent keeps telling me to sign in, which I did. How do I get help from a human directly? Thanks!

I tried to use ZOOM in my Windows 11 PC and I cannot login because the software requires me to do an update to version 6.7.2 or higher in order to continue using ZOOM. I need to do that update but the ZOOM program asks me to do it by contacting the IT team. The message displayed on the screen is as follows: “Your app version needs to be 6.7.2 (26346) or higher to sign in. Please contact your IT team to update your app.” I have ZOOM installed also in my Android smartphone, with the same ZOOM account, moshe.goldstein@mail.huji.ac.il. The ZOOM’s version of that installation is 6.7.5 (37428). Because of that, I do not have any problem to sign in to ZOOM from my smartphone.   Until now my ZOOM account  has been a Hebrew University of Jerusalem “Licensed” account. I retired from my position at the Hebrew University and I need to discontinue the “Licensed” status of my account and downgrade it to “Guest” in order to disconnect it from my past employer’s license, and then be able to do that up

The new Zoom update has enabled me to see my scheduled meetings on the right side of my chat window. I don't want to see my scheduled meetings. Does anyone know how to get rid of this view? I just want to see my chats.

Hello, we need custom questions to be added within the normal registration form in a particular order. At the moment they fall at the bottom of the form which breaks the logical flow of questions.Any chance we can add this feature please? I know custom forms can be built but other vendors like ON24 offers this off the shelf and we are used to it. Thank you!

I just created Zoom account today.  Where can I find the Zoom password for my account?  The password I can tell others to use when joining my Zoom meeting.  I don't see it in my Zoom Profile.

Does anyone have a similar problem, what should I do?😭 Every now and then, when I connect to a conference without a specified start time, I am not visible in the waiting room (and if at that moment I create my own conference, no one is visible in the waiting room). Everything is fine with my device (connecting from another device also does not work), the Internet is great, the application is updated to the latest version (and I also tried deleting it and downloading it again), Windows, BIOS, drivers, etc. are also updated to the latest version. I even created a second account - nothing helps in instantly resolving the situation. The support service does not help me at all, they write monotonous advice and nothing helps!😡

I am using the zoom mobile app on a Galaxy S22.  When I attempt to share a PowerPoint Point presentation using the share screen single app option but it will open for a second then the app no longer shows and the option to share reappears. 

I have a HubSpot form that is meant to register people to a Zoom webinar using the meeting ID. I have three of these forms and three different webinars active. For some of the forms on HubSpot there is no errors with a specific contact registering. However for the same contact on just a different webinar I am getting this error back from HubSpot and the workflow is not completing: "Got User not found error from Zoom API".All the zoom webinar ID’s are correct. The Zoom integration in HubSpot can see all three webinars and can sync to them. The strangest part is that the user with the same email can register for one webinar no problem but the other two return the error.