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I made a payment on Zoom in April for a one-time event,but since then, the same amount has been regularly deducted from my card every month.I am told there is a contract period, but I no longer use this service.No one wants to pay 450,000 won for three months just to hold a single meeting.I was unaware of the contract period and did not see it. I paid believing it was a one-time payment,but please let me know how I can cancel within the contract period. 

Comment utiliser zoom

返金を受け取るには、Stripe メールに記載された返金用ガイドをよくご確認いただいたうえで返金処理を行ってください。とありますがきていません。既に銀行振込でプロアカウントの年額を支払い済ですが二重で請求がきています。 

こんにちは！ ウェビナープラスで、開催したウェビナーのレコーディングデータを設定で、ウェビナープラスのハブ内、アセットのコンテンツライブラリにアップデートすることはできますか？ 動画を選択して、ブログ用のプロンプトを入力したいと考えています。

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Zoom 6.4.12macOS 15.5 In a recent upgrade Zoom has resumed its normal bad behavior by launching on macOS login. I do not want this for myself for my 60 coworkers. Zoom should only run when the user wants it to run. I do not see any of the normal ways to have it not run on its own. I assume if I remove the LaunchAgent it will just create it again. I thought that Zoom was over breaking macOS conventions and sticking its nose where not wanted. I've checked macOS user launch settings, the icon in the Dock, and settings inside of Zoom Workplace. When I see this sort of behavior there is no way in heck that I would consider buying a Zoom product, such as a Zoom phone system. Hopefully there is a simple solution and I'm just overreacting. But while I at it how do I remove the AI Companion ad from Zoom Workplace window?

I'm working with a group who recently lost the person who set up their zoom account. Sadly, the death was unexpected, and we're struggling to access the account. While we work through the usual options, which all seem to require access to his email account, I'm wondering - if password recovery efforts are not successful, how do we cancel the account? I'm aware that there will be a forced autopay coming up next year that would be a terrible insult to our grief, if this is not properly handled before then. The account was set up in April, and has never been used. We do have billing info and someone who has fiscal authorities, which is how we discovered that there was an account - we noticed it on the bank statement.

Hi everyone,We are currently facing a critical application-level issue with Zoom version 7.0.0. Issue Summary:Zoom is consistently showing “Offline” or getting stuck on “Connecting…” across multiple devices and platforms (desktop, mobile, different networks). Observations: Issue is not device-specific Issue is not network-specific (tested across different ISPs) Occurs on multiple accounts/devices Other internet services are working fine  Troubleshooting already done: Reinstalled Zoom on all devices Cleared cache / data Switched networks (WiFi / mobile data) Disabled VPN / firewall Restarted systems Impact:This is a blocking issue affecting usability of Zoom entirely, making it a high-severity / critical problem.Questions: Is this a known issue with version 7.0.0? Is there any official acknowledgment or incident report? Any immediate workaround or rollback recommendation? If anyone else is experiencing this or has a fix, please share.Thanks.

If an individual uses a Zoom link to register to attend a session on Zoom. Does the individual use the same link to access the scheduled session that he used to register? Or will he receive a separate Zoom link for the session itself? 

I regularly share my screen to annotate documents. Currently I annotate by writing with my hand held mouse, however this is becoming more difficult as my hands get older. Is there a way I could link up a tablet and 'pen' to zoom, to be able to do this as though I am writing on a piece of paper with a normal pen? If so, what would you recommend? Thank you.

I had a webinar set up and many people registered. The zoom interface to sign up is very boring, so I switched the registration to Luma, with the Zoom integration. So that people don’t have to register in 2 places, I turned off the Zoom setting “Registration Required.” But then it permanently deleted all the email addresses who signed up on Zoom. Reversing that setting change doesn’t do anything. Very bad design.

Hellomy student not login zoom meeting. screen black and The meeting is being prepared messages occurred.Why this problem ?

We have a company that is taking over their own Zoom Phone account. I need to remove the numbers from my account so that they can add them to their account. Is there a way to guarantee that their specific company receives the numbers. Do I start by deleting the numbers, do they need to initiate a port… Thank you,Scarlett

My company provides hybrid and virtual event production solutions that integrate the Zoom Meeting SDK. We use the SDK's live transcription feature to provide live captioning for webcast audiences.We've see that Portuguese is still not available as a supported language in the Meetng SDK's transcription implementation — despite the fact that Portuguese is supported in Zoom's native client (both for automated captions and as a default language in the interpretation feature). This issue has been brought up before, but I have not seen a response from Zoom.This creates a real business problem for us. Portuguese is the 6th most spoken language in the world and the primary language of Brazil, one of the largest and most active corporate events markets globally. We are currently unable to serve Portuguese-speaking event clients through our SDK-based platform.This appears to be an SDK parity issue rather than a missing language capability — Zoom clearly has Portuguese ASR/captioning infrastructu

how can I encode a zoom file to mp4 by Linux (ubuntu), I thank you

Hi dear community members,I hosted recently an online masterclass and I hit record & stop two times. So there are two archives in the cloud: the first one (36 seconds), the second one (1 hour two minutes).I’d love to delete the first archive, because it has no content, and leave the last one.I see both at the same time in the list of the recordings, and the system lets me see them one after another, but I want to delete the first one and leave the second one and share it with the attendees.Do you know how can I do it? I couldn’t find a way…Thank you in advance for your answer.MontserratGirona, Catalonia, Spain

Hi. I have spent a few hours looking up how to set up Zoom healthcare.  I already have a Zoom one pro account, and anytime I try to add Zoom healthcare, the website just brings me back to my current plan, with no option to obtain Zoom healthcare.  Also, I keep reading from multiple people on Zoom community that I need to obtain a BAA in order to be HIPAA complaint.  I have tried calling the sales team but no one actually picks up the phone.     Can someone please explain how I can obtain a BAA.  This has become rather time consuming.  Need help!   Thank you 

ho dovuto annullare la prepagata perchè rubata, in attesa posso pagare col bonifico? e con quali dati? 

I have not had this problem until recently, but every single time I try to log into my laptop while my desktop is connected to Zoom, it will log me out of Zoom on my desktop, even if I’m in a meeting. There used to be the option for me to login to both my desktop and laptop at the same time so that I could switch the meeting from one device to the other. I can no longer do that. What are the remedies? Is this an issue with a recent update? This happens with every single account that I have for Zoom. My Zoom accounts are free, but according to search Zoom states that you can be logged into two computers simultaneously. What is going wrong? This is driving me crazy.

I run training sessions using Zoom meetings.I used to ask trainees to send direct messages to answer some questions to test their knowledge and I would see all their answers as part of the main chat thread.Recently direct messages now all pop out into separate conversations, meaning I need to click on each one separately to see answers. I've therefore had to ask trainees not to use direct messages as with 10 trainees it means I can no longer just quickly glance to see whether everyone has the correct answer without them being able to copy answers from others.Is it possible to toggle this option on and off so I can choose whether to have a single thread with all messages in the chat or separate threads for each conversation?

When I tried to use my virtual backgrounds today all my choices are gone except blur and none. Can't figure out what happened. I checked my settings and my options were correct. I then signed out and back in. When I did that Zoom mentioned that there recently was a sign in from different location. I don't think I did that since I usually use same computer. To get back in I had a code. Could these issues be related? 

줌 결제취소와 환불처리 요청합니다

5/21에 연간결제가 자동으로 되었는데, 환불 가능한가요?

I have a new 7th generation Surface Laptop and zoom states that it does not support virtual backgrounds (or filters for that matter) on my device.  The specs for my laptop are:Processor Snapdragon(R) X 12-core X1E80100 @ 3.40 GHz 3.42 GHzInstalled RAM 32.0 GB (31.3 GB usable)System type 64-bit operating system, ARM-based processorPen and touch Touch support with 10 touch points Does anyone know what's up with this?  Am I to assume that zoom backgrounds will not work on my brand new laptop?? Any insight would be appreciated. Thanks!

my recorded video is not opening