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Hi everyone,Has anyone noticed brief audio dropouts since the recent Zoom desktop update? In several meetings, audio cuts out for a few seconds while video and internet stay stable.I’ve already updated Zoom, tested different headsets, and tried both Wi-Fi and wired connections, but the issue still happens randomly — especially in longer meetings.Curious if others are seeing this or have found a fix. Thanks!

I have a user who is not receiving emails that are normally sent to a Meeting Host after their meeting ends, which are the Meeting Assets email for a Meeting Summary, and the Cloud Recording email for a Cloud Recording.  They used to receive these emails, but they recently stopped.I receive these emails, and so does everybody else.  As far as I can tell, this user’s settings are exactly identical to anyone else who is successfully receiving these emails.  I also asked our Systems team to review the user’s O365 account to see if there are any emails from no-reply@zoom.us, or any other source, that are being hung up or sent to a hidden folder due to some Outlook Rule, or anything like that, and after thorough review, they found nothing.  The funny thing is, the user is receiving the “Your meeting attendees are waiting...” emails from no-reply@zoom.us, but they are not receiving any others.  I also tried sharing one of my Meeting Summaries with them, which for anyone else would

I have never encountered a company that has such a lack of respect and support for its customers. Zoom seems only interested in taking money and not listening to its customers at all. A Disgrace given its industry position,

Hey, everyone I have a problem with ZoomBefore when I download Documents during the class, everything stayed saved in my Zoom chat. but now, even if I download the files, I can’t find anything anymore.It look like the chat and the documents have disappeared, like I was removed from the channel. I don’t really understand what’s happened.Could you please help me? best regards  joelle esquerre 

Hey everyone,I’ve been working with GoHighLevel and noticed that integrating Zoom can sometimes get tricky, especially when the same Zoom account has been connected before.In a few cases while working on Funnelsflex projects, I ran into conflicts where Zoom was already linked to another sub-account, which caused errors during re-connection.I wanted to ask—what’s the best way to properly disconnect and reconnect Zoom so it works smoothly across accounts?Is there a recommended workflow to avoid these issues in the first place?Would really appreciate insights from anyone who has dealt with this.

Hello,I am planning to automate the process of registering "Call Purpose" and "Call Result" in our SFA/CRM tool after a Zoom Phone call.My proposed workflow: Set up specific keywords (e.g., "Schedule a meeting", "Send documents") in Zoom Revenue Accelerator (ZRA) Indicators. After a call, AI detects these keywords through the Indicator feature. The detection result is sent via Webhook (phone.ai_call_summary_changed). Our server receives the payload and updates the CRM based on the values in the categories field. My Questions: Is it correct that the Indicator names set in the ZRA admin panel will be returned in the category_value field within the categories array? Are there any known limitations or latency issues when using Japa

Dear Zoom Support Team, I hope this message finds you well. I’m writing to formally request guidance on the possibility of changing our default meeting recording location from Zoom Cloud to Vimeo exclusively. As our team already uses Vimeo as our primary platform for video storage, distribution, and post‑production, we would like to bypass Zoom’s cloud storage entirely and have all recordings saved directly to our Vimeo account. Our goals are: To discontinue the use of Zoom Cloud for recording storage. To have all meeting recordings stored solely on Vimeo moving forward. To understand if it is technically possible to set Vimeo as the direct destination for recordings—without first saving them on Zoom Cloud. If this setup is not currently supported, we would appreciate any available alternatives—such as immediate post-processing transfer to Vimeo followed by automated deletio

Hi!  I’ve just upgraded to Zoom Client 7.0.0 (1666). The search bar on the top now pop up a window that is different from the app and where I cannot type anything inside. There’s an input for the search, latest searches, results divided by type. Only the X to close the windows works.

I saw Zoom Rooms now supports Configuration Profiles to manage a bulk list of room settings by profile rather than having to structure by location (State, Building, Floor, etc.). I reached out to Zoom and there is not a current KB article or any documentation on how to set them up. Has anyone started on setting up Configuration Profiles and has details on how to configure?

My company provides hybrid and virtual event production solutions that integrate the Zoom Meeting SDK. We use the SDK's live transcription feature to provide live captioning for webcast audiences.We've see that Portuguese is still not available as a supported language in the Meetng SDK's transcription implementation — despite the fact that Portuguese is supported in Zoom's native client (both for automated captions and as a default language in the interpretation feature). This issue has been brought up before, but I have not seen a response from Zoom.This creates a real business problem for us. Portuguese is the 6th most spoken language in the world and the primary language of Brazil, one of the largest and most active corporate events markets globally. We are currently unable to serve Portuguese-speaking event clients through our SDK-based platform.This appears to be an SDK parity issue rather than a missing language capability — Zoom clearly has Portuguese ASR

Olá, pessoal!Estou com uma dúvida sobre a configuração de idioma no Zoom. Quando entro nas salas (Zoom Rooms ou reuniões), o ambiente e as opções aparecem em inglês. Gostaria de saber como faço para que tudo fique em espanhol ou português — menus, botões e demais configurações.Já procurei nas configurações, mas não encontrei onde alterar especificamente o idioma da interface da sala. Alguém sabe se existe essa opção e onde posso ativá-la?Agradeço desde já pela ajuda!

In the Event Analytics dashboard, it shows that 717 people have registered for the event. When I pull a general ticket registration report, 70 of the 717 registrations have incomplete data. They have name and email, but “no response” is listed in fields that are required on the registration form and “N/A” is listed in fields such as Registration Method and Access type. This only started occurring in the past couple of days. Some registrations are still coming through with all fields showing complete data. I did wait more than 24 hours to see if there was a delay in the report processing. There were no changes to registration or the required fields. 

I am trying to add zoom inside Go High Level, but when I do so an error message comes up from this link: https://api.leadconnectorhq.com/zoom/finish_oauth?code=3bQPy9oL19GZF7tdAaVR5KDhKuW2wSGmg&state=DDybyFCZNRUMJefQPS86%2CFye4UczlK9F62GMVnaFv And says: Zoom account exists!This Zoom account is already integrated by Howard Whiteson in True Self Sales.Please remove that integration to continue. Where do i find that integration? Is it inside zoom or inside GHL? I have deleted the integrations in my profile. and changed my calendar integration to google - but I'm really confused by this. Any help much appreciatedHoward

Hi,We are trying to record both voices and piano playing during a meeting. We can only seem to record the voice??? We have tried some suggestions found online.  Is there a simple way to do this??? ThanksPatti McCallion

I have an Audiocodes 405HD.  It seem to be provisioned, however it says it’s “OFFLINE”.  All of the options for logging in require information I don’t have.  Is any familiar with this?

Last week we started noticing complaints from our staff that they were not hearing anything one some phone calls. If a person outside the company called a staff, the staff would pick up the call but not hear anything. There’d be dead silence. Staff would hang up and call back. Then, both parties could hear each other. We have noticed that the issue has become pronounced. We have heard a lot more complaints. Regardless whether it’s an outbound call or inbound call or inter-company call, the dead silence issue appears every now and then for many staff members. The ones who make/receive a bunch of calls throughout the day are hurting the most.Zoom meetings also take over 30 seconds before they connect. We have noticed the dead silence issue from laptops, phone apps, over wired network, wireless network, and in different geographies. Has anyone else noticed this behavior lately? If so, how did you resolve it?We have a support ticket open. I thought I’d ask if others had in

I am organising a Zoom webinar with registration details to be passed to my organisation's Hubspot account. However, I noticed that Hubspot contacts that already exist will not be updated to reflect a new Zoom registration activity. I thought I might instead create a Hubspot form and a landing page for the webinar, with an automation for anyone who fills out the Hubspot form to be automatically registered in Zoom as well. But I can't figure out if that's possible - does anyone have any experience?Also, is there a way to view a registration list in Zoom webinars?Thank you!

This article lists ‘Wrap Up After Transfer’ as a queue setting https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062859  But in my queue settings it does not show:   Did something change and this setting is found elsewhere or are my queue settings bugged? 

Hello,I would like to report a regression introduced in Zoom Workplace 7.0.0 (build 77593) on macOS Tahoe 26.3.1, Apple Silicon.Behavior observedWhen clicking the "Claim Host" button (bottom right of the Participants panel), the button flashes briefly but the password entry dialog never appears. It is impossible to claim the host role from the desktop client.Steps to reproduceJoin a meeting as a participant (not the original host) Open the Participants panel Click "Claim Host" (bottom right) Expected: a dialog prompts for the 6-digit host key Actual: the button flashes, no dialog appearsEnvironmentZoom Workplace: 7.0.0 (build 77593) macOS: Tahoe 26.3.1 (build 25D771280a) Hardware: Apple Silicon MacConfirmed workaroundDowngrading to Zoom Workplace 6.7.7 (build 76486) resolves the is

I am on the Zoom Workplace Pro plan and would like to use the Scheduler Management feature.Could someone please confirm if the Scheduler Management feature is available as part of this plan or can only by used if I add it as a paid-for optional add-on to my plan?I ask because I have seen different information in different places and have tried using it by connecting my Microsoft 365 and Google Calendars and by creating a bookings page, all of which is available to me in Pro, but none of the meetings that are booked in my 365 calendar appear in the Zoom Scheduler Management bookings page, possibly/probably because I need to add it as a paid-for option?Grateful for any advice, thanks. 

Hi Zoom Community ,I’m part of DevStory, an app development company in Australia , and we specialize in iOS app development. Currently, we’re focused on optimizing app performance and user experience while tackling occasional crashes during high-usage periods.We’ve made strides with:UI/UX testingPerformance optimizations, but some peak load issues persist.If you have experience with optimizing iOS apps or troubleshooting crashes, feel free to share your tips or strategies. For more on our work, visit [https://dev-story.com/au/mobile-app-development-company-australia/].Thanks!Note: We follow Zoom Community Terms and Guidelines.

SummaryClicking the "Copy Invite Link" button in a Zoom meeting causes a complete system freeze on Linux (Wayland/Sway), requiring a hard power-off. The issue is 100% reproducible.EnvironmentZoom Version: 6.6.11 (6052)OS: Manjaro Linux (rolling)Kernel: 6.6.107-1-MANJAROCPU: 13th Gen Intel Core i7-1355UDesktop: Sway 1.11 (Wayland compositor)Display Server: Wayland (also tested with XWayland - same result)GPU: Intel Iris Xe Graphics (Raptor Lake-P), Mesa 25.2.3-arch1.2Audio: PipeWire 1.4.8 + WirePlumber 0.5.11Memory: 16GBSteps to ReproduceLaunch Zoom on Linux with Sway/WaylandCreate a new meeting or join an existing oneClick "Copy Invite Link" (or any clipboard button)

I have the newest zoom update (5.11.0), and I really need to switch to dark mode because light mode is very straining to the eyes, especially with a huge iMac screen close to my face. however, the "dark" option is not available. in fact, the "theme" category is nowhere to be found in my settings on general in zoom.  where can I enable dark mode here in this?I use macOS High Sierra 10.13.6. pls, I need a quick answer to this, or i'll probably go blind after some time. 

My PC restarts at irregular intervals during a Zoom meeting. I assume it just shuts down and restarts, but there is no blue screen.Has anyone else experienced this problem?Both Windows and Zoom are up to date with the latest updates.

I use zoom for my office (https://onemetrik.com/), and for some reason, every new week starts and my virtual background goes away. i again have to add a custom virtual background.