Explorer

Bug: "Claim Host" button — password dialog does not appear in Zoom 7.0.0 on macOS Tahoe 26.3.1 (Apple Silicon)

Forum|Forum|2 months ago
April 1, 2026
3 replies
216 views

Hello,

I would like to report a regression introduced in Zoom Workplace 7.0.0 (build 77593) on macOS Tahoe 26.3.1, Apple Silicon.

Behavior observed
When clicking the "Claim Host" button (bottom right of the Participants panel), the button flashes briefly but the password entry dialog never appears. It is impossible to claim the host role from the desktop client.

Steps to reproduce

Join a meeting as a participant (not the original host)
Open the Participants panel
Click "Claim Host" (bottom right)
Expected: a dialog prompts for the 6-digit host key
Actual: the button flashes, no dialog appears

Environment

Zoom Workplace: 7.0.0 (build 77593)
macOS: Tahoe 26.3.1 (build 25D771280a)
Hardware: Apple Silicon Mac

Confirmed workaround
Downgrading to Zoom Workplace 6.7.7 (build 76486) resolves the issue immediately — the host key dialog appears as expected.

Additional context
The feature works correctly via the Zoom web client on the same machine and account, which isolates the issue to the desktop client version 7.0.0.

I have temporarily downgraded to 6.7.7 with auto-update disabled. Please advise when a fix is available in a 7.x release.

S

Simea Merki

Newcomer

Same issue here 🤚🏼 How were you able to downgrade again?

V

VonfloAuthor

Explorer

I cannot send the link,

V

VonfloAuthor

Explorer

https://zoom.us/client/6.7.7.76486/zoomusInstallerFull.pkg?archType=arm64

H

Herb G.

New Member

I am using macOS 26.5 on MacBook Pro M4 with Zoom 7.0.5. I have the problem as described, but only when I use the French version of the Zoom app. In the English version, the “Claim Host” function works correctly.

Je ne peux pas “revendiquer le rôle d’hôte” dans la version française de l’application Zoom, mais je peux le faire dans la version anglaise. J’utilise un MacBook Pro M4 avec macOS 26.5 et Zoom 7.0.5. Dans la version française, la pastille “Revendiquer le rôle d’hôte” paraît, mais quand je la clique je ne vois aucune case de texte où saisir le code d’hôte.

Annie warner

Newcomer

Thank you for the detailed report and the work around details. The behavior is seen only on Zoom Workplace 7.0.0, and not in all versions of Zoom 6.x or in the Zoom web client, which points to a change in the client software in the 7.x version, not an account or configuration issue. The reproduction steps are clearly written and should assist the Zoom engineering team in determining the behavior. It might also be helpful to determine if there are any error messages logged in the Zoom client logs right after you click "Claim Host. At this time, it seems that the best way to bypass this is to stay on 6.7.7 and not enable automatic updates until Zoom corrects the problem in a future update of 7.x. Hopefully the development team can replicate the issue on Apple Silicon Macs running macOS Tahoe and will have a fix available soon. Thank you for an extensive documentation of the problem.