Products

Is there a way to set a certain time period for when all desks check out (example: if haven't checked in by 10am, desk will be released)? 

I have a Sennheiser wireless headset & mic that I use for calls. It works perfectly in Teams; both the earphone audio and the microphone. However, when I've tried to use the same headset in Zoom, there's some kin

HELP!!There is no longer the option for me to give my meeting attendees remote control access. I have checked all my account settings to make sure that I have allowed for this function, but during my meeting, there is no button/option that comes up to give remote control access. I have an updated desktop zoom app, I only login on the desktop app version, I'm on a pc, the participant is on pc. Neither for them nor for me do we have the option to use remote access. I've troubleshooted everything, watched multiple videos, read multiple posts, and still nothing is working. Everything that should be on is on in my account for remote access.  Does anyone have any advice? Can Zoom support actually help out with this obvious error that's affecting others?? I'm about to start using a different meeting platform!

Since the last update, I can no longer see any of my recurring, anytime meetings under the meeting tab. Does anyone know how I can access them in the desktop client or is this another thing that I must do from the browser?

When tring to adjust uploaded voiceover for 6 slides, I see only 4 after choosing adjustment option. Have sombody similar problem?

We have put the following into the provisioning templates along with some other programming such as admin password, dial string timeouts, etc.The admin password and dialing timeouts work fine.The speed dials never show on the screen of the phones.If the buttons are programmed using the phone web interface or the Admin portal on the account (settings\keys & Positions), they show on the phones.We do not want to manually touch +500 phones and would rather not have to use a separate provisioning server to push a cfg file.We have tried both of these (not at same time).Parameters set 1# Enable line key reassignmentlineKey.reassignment.enabled="1"# Speed Dial Definitionsspdlst.1.label="John C"spdlst.1.value="5240"spdlst.1.type="contact"spdlst.1.status="1"spdlst.2.label="Support"spdlst.2.value="4234"spdlst.2.type="contact"spdlst.2.status="1"# Line

... beyond quitting The idea to move the Zoom title as an icon and then put it in the menu bar is very distracting. Is there a way to make sure it never is displayed?  I will just make sure I quit the app every time ).  just a horrid/arrogant design choice. For you zoom is the most important thing in the world, but not for your users.  

I have added an app, and it shows in my apps. I want to pin it to the toolbar along the top as it is repeatedly used and would prefer not to open apps each time I want to use it.  Is there a way to do this? 

For the first time, I chose to allow the AI companion to join the meeting. I am both the admin of the account and the host/organizer of the meeting. The plan is Workplace Pro. Following the meeting, on the main dashboard, I pulled down the AI Companion option to choose 'Summarize this Meeting'. I received this message: Sorry, I cannot answer your question because you don't have the permission to access the meeting transcript.My settings seem to be correct, so I'm not sure what I need to do to get meeting summaries in the future. Any help appreciated. Thanks!

Description:Currently, in inboxes tied to shared numbers or call queues, a message’s read or unread status is tracked individually per user — meaning when one person reads or responds to a message, it still appears as unread for everyone else. This causes confusion and duplication of work, as multiple users may open or reply to the same message unnecessarily. Requested Enhancement:Implement a global read or unread state for shared inboxes so that when one user opens or replies to a message, it is marked as read for all users with access to that number or queue. Benefit:This feature would make team communication more efficient, prevent duplicate responses, and provide clear visibility into which messages have alrea

Description:Users with access to multiple phone lines (e.g., personal extensions and shared main lines) currently see all messages blended together in one unified inbox. This makes it harder to identify which messages belong to which number or queue. Requested Enhancement:Introduce a filter, tab, or dropdown that allows users to view only the messages tied to a specific line or queue. Optionally allow users to set a default view to their most-used line. Benefit:This would make message management clearer and faster for teams handling multiple lines, ensuring that messages to shared queues and individual numbers can be viewed and prioritized more easily.

running a meeting without originator 

Getting below error when trying to create a meeting via API:{"code":-1,"message":"execute SQL error, method: PRIMARY.MeetingOccurrenceInfoMapper.getItems, rawSQL: SELECTmeeting_number,occurrence,account_id,meeting_id,create_time,modify_timeFROM ZMWEB_MEETING_OCCURRENCE_INFOWHERE meeting_number = #{meetingNumber}"} https://zoom.us/v2/users/{$email}/meetings

None of the videos available show how to add a background on my chrome book please help!

Hi, We have problem on my laptop when join  a meeting...its normal until 30 minutes (presentation and sound from host), after that  there was no sound but presentation from host still showing on my laptop. After i rejoin the meeting it back to normal. I use windows 10 21H1,. is problem on my laptop or on host ? Thank you

  Hello, on My Zoom Meetings I plug the Headphone & Microphone Assembly in and Test but only get Sound through the Ears no Microphone. What to do? Thanks, please reply.

Hello,  I cannot join any Zoom meetings. The app always shows “Unable to join this meeting – This meeting ID is not valid.”  I have tried:  – Restarting my computer  – Reinstalling Zoom  – Changing Wi-Fi networks and using mobile hotspot  – Using different devices   However, the issue persists. Could my account or device be restricted or blocked?  Please help me restore normal access.   Thank you very much,  Péter Kovács

Level up your Zoom skills this November! Join our upcoming sessions to get expert tips, discover new features, and learn how to make the most of Zoom — all in one month.   Here’s what’s in store for you:   📆 November 5: Zoom Workplace Open Office — See how Zoom’s tools can transform your w

Level up your Zoom skills this November! Join our upcoming sessions to get expert tips, discover new features, and learn how to make the most of Zoom — all in one month.   Here’s what’s in store for you:   📆 November 5: Zoom Workplace Open Office — See how Zoom’s tools can transform your w

Level up your Zoom skills this November! Join our upcoming sessions to get expert tips, discover new features, and learn how to make the most of Zoom — all in one month.   Here’s what’s in store for you:   📆 November 5: Zoom Workplace Open Office — See how Zoom’s tools can transform your w

Since a couple of weeks I bought a PRO account but this does not show up. The bill is paid, but it still states basic in my new account What  can I do?any support is welcomeKathrin 

Zoom video flips vertically when I use Insta 360 link camera. All other apps work well. 

Is there any way possible to disable the flashing green rectangle that indicates the active speaker? I have a visual impairment that makes it hard to focus my eyes on flashing lights. I have tried gallery and speaker view, pinning the speaker, etc., but I can't find anyway around minimizing flashing light on the screen. I've been opening four browser windows to arrange over the edges of a pinned person's video to cover the flashing rectangle, but it is very hard to stay engaged on calls when I can't see everyone, and I have to continuously cover the zoom window with the four browser windows each time I need to mute/unmute or click something else on the zoom window.  I know accessibility for all disabilities is not always possible, but this should be a simple setting to turn off. Thank you!

I bought my original Bud Pro 3 from Bestbuy website. I paired it with my Samsung Galaxy 24+ (software updated to current version, I have automatic update turned on). The bud is good except that when I use it for Zoom meeting (on my phone), the mic doesn't work. Meaning, no one could hear what I say. When I change to my old JBL headset, everything works fine - both mic and speaker are functioning. I can participate in the zoom meeting as usual. Moreover, I've been using Zoom on my phone for many years without any problems (using other headsets) I've tested the Bud Pro 3 mic with the voice recorder that comes with the phone. It works fine too so there is no hardware issues with the bud. I also have no problems using it in normal phone call (voice network) and whatsapp call (mobile data) Last but not least, I've reset the ear bud several times and the issue remains.  

Has anyone else had this issue or know of a workaround? Developers?