Request for Temporary Extension without Pausing | Community
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Newcomer
August 3, 2026
Question

Request for Temporary Extension without Pausing

  • August 3, 2026
  • 2 replies
  • 37 views

I have a critical meeting on August 27, 2026, that requires Pro features. Since pausing the plan does not solve my situation, is there any possibility to grant a short extension or grace period for my Pro status until August 31, 2026, without pausing or reverting my account to Basic?

I will make the full payment on August 31, 2026, as soon as my funds are available.

Thank you for your support and understanding.

2 replies

jdott16
Community Champion | Employee
Community Champion | Employee
August 6, 2026

Hello ​@Shokhrukhmirzo Kholdorov 

 

I would recommend reaching out to the billing department to see if there is a way to extend your license. 

I hope this helps and if this answers your question please make sure to mark this as a solution.

 

Thank you,

Jake

Newcomer
August 6, 2026

Thanks