Inconsistent Zoom meeting URLs prevent Teams Rooms from joining meetings
We have identified an inconsistency in how Zoom meeting join URLs are generated depending on the method used to create the meeting. This inconsistency affects our Microsoft Teams Meeting Rooms' ability to join Zoom meetings.
Currently, there are several ways to create a Zoom meeting:
- Zoom Workplace
- Classic Outlook with the Zoom plugin
- New Outlook with the Zoom add-in
- Zoom Web Portal
In all four cases, the Zoom meeting URL is automatically populated in the meeting's Location field.
Within our organization, meeting invitations are forwarded to Microsoft Teams Meeting Rooms. For privacy reasons, our mailbox processing removes the meeting body (notes) but retains the Location field. As a result, the Teams Room relies on the meeting URL stored in the Location field to join the meeting.
The issue is that the URL format differs depending on how the meeting was created.
Zoom Workplace / Classic Outlook plugin
https://domain.zoom.us/j/98047338034?pwd=... .1New Outlook add-in
https://domain.zoom.us/j/98047338034?pwd=... .1&from=addonZoom Web Portal
https://domain.zoom.us/j/98047338034?pwd=... .1&jst=1Our testing shows that:
- URLs generated by the New Outlook add-in and the Web Portal work correctly, and Teams Rooms are able to join the meeting.
- URLs generated by Zoom Workplace and the Classic Outlook plugin do not work. Teams Rooms report that the meeting details are incomplete.
- If the same URL is manually edited to append either
&from=addonor&jst=1, the Teams Room is able to join successfully.
This suggests there is an inconsistency in the generated meeting URLs that affects interoperability with Microsoft Teams Rooms.
This has a significant impact on our organization. Because users create meetings using different Zoom clients, we cannot enforce a single creation method. Many users naturally use their preferred workflow, and less technical users are unlikely to manually modify meeting URLs. As a result, meeting room join reliability is inconsistent, which discourages our staff from using Zoom and prevents us from recommending Zoom as a supported meeting platform, despite requests from employees to use it instead of Microsoft Teams.
Has anyone found any workarounds to this issue