Can't get the required update to work from a meeting request | Community
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New Member
July 21, 2026
Question

Can't get the required update to work from a meeting request

  • July 21, 2026
  • 1 reply
  • 20 views

I have received this message from two different company recruiters when entering the zoom meeting. I have downloaded and updated the zoom, but still can’t get the zoom meeting connected without this popup?

    1 reply

    MGSR
    Community Manager
    Community Manager
    July 24, 2026

    Hello ​@Ray B,

     

    That message means the Zoom app installed on your device is too old for Zoom to allow it to connect. The fix is a clean reinstall:

    1. Uninstall Zoom
    1. Install the latest Zoom Workplace app

    After reinstalling, restart your device and try the meeting link again.