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Hi - I have been creating polls since June 2025 and every time, I add a poll as “save as webinar poll.”  Just today, that option is no longer there.  Has anyone else experienced this?  And how do I save as a webinar poll?!  Thank you!! 

I'm trying use Facebook Live or Zoom Live and I do not have option on my Zoom. Why?

How do i join public zoom meetings based on what topics im interested in such as books, meditation, supernatural, science, cooking, and anything else? i am trying to find out how to join the public events calendar to get meeting id for the different topics i want to chat about. how do i get these codes?

I’m trying to save an Excel sheet in My Docs, but when I do, it saves as ‘Sheet 1’ instead of the name I gave it. How can I change the file name so it saves correctly?

Lately, whenever I start Zoom on a Windows 11 machine, it immediately opens my web browser to a Zoom shopping cart page, with Zoom Workplace Pro already in the shopping cart.  I have no interest in that product, nor in any product that is continually shoved down my throat.  I understand if you want to ASK me ONCE if I’d like to upgrade.  But to repeatedly open a shopping cart with a product already loaded into it without the user’s request or permission is really obnoxious.  How can I keep this from happening?

The Auto-Generated Closed captions are a very useful tool on meetings, and I know that we have the ability to save the transcripts. I would like to see an option to automatically save the transcript of meetings, differentiated based on whether I am a participant or host. Or at least a prompt. As it currently stands if I forget to save the transcript before I leave a meeting there is no way to recover it.  Tyler

We use Zoom Webinars a lot. Attendees report tend to include several duplicates names. That is why we used Participants Reports (with the boxes for “Export with meeting data” and “Show unique users” checked) to get a report without duplicates names. Not any more. Recently we noticed that Participants Reports is generating duplicates as well although not as many as in the Attendees Report. How can we eliminate duplicates in Participants Reports?

Recently we noticed that the follow up email for webinars attendees does not reflect the updates made. We conduct many webinars and update the follow up email for attendees. Recently we found that even though the preview email sent to myself is updated, the email that attendees receive does not reflect the changes and is outdated. This is a major concern for us and generates misinformation among our attendees because, for example, we tell them in the webinar that they will receive certain information, change the follow up email to include it, verify the changes with a preview email sent to myself BUT then attendees do not receive the information. Please, what can be done to correct this terrible malfunction?

New zoom phone set up recently not working for and from Canada phones.

Zoom crashes immediately when I open it after updating my Mac to macOS Tahoe 26.0.1. So sad. I have tried several versions of Zoom, but all the ways I tried cannot work,  is there any solution?

I have been using Zoom for a few years. Everything was good until apparently, there were some updates and all of a sudden, everything seems to be scrambled. I can get into my account but when I click on settings, my virtual backgrounds are gone and there is nothing to click to get them back. I use Linux Mint 22.2. Is there any suggestions as to how to get back on track?  

I am inviting external users to a channel and they receive the invite in their email. They accept the invite, it reflects that they joined completely fine on my end with the channel message telling me so.However, at least on Android from what I can currently reproduce, they will see the channel come up under the “All” tab in Chat, and then when tapped, it will say “Unable to join” and disappear. They can tap “Channels” and it works fine there. If someone that is currently in the channel messages anything, it will then reappear in “All” and function completely fine.Does anyone else experience this? I’ve tested myself across multiple accounts and different ways of adding and reinstalling the app on Android.Tested device info: Android 16, Zoom v7.0.5.

Hi, I've recorded a meeting where we activated live transcription. It worked fine But now, when I'm going over the recording, I can see both image and sound, but not the transcription Is possible to include it in the recording? Thanks in advance

My Zoom meeting did not record on my computer.  I was not aware I had to download the Zoom Workplace app to do this. I've been hosting meetings from my browser for YEARS, and my settings were set to "Automatically  record  meeting  on  the  local  computer" (which did NOT do anything at all!)Since the process has changed, there needs to be a WARNING MESSAGE that appears before we choose "Join From Browser"!!  The lack of this warning has caused me to lose recordings of two very important meetings!  It needs to say "Automatic local recording won’t run if you host from the browser.  Local recording requires hosting from the Zoom Workplace desktop app." I have submitted this feedback to Zoom, and I wanted to warn everyone here so you don’t lost important recordings like I did! 

Version 6.7.8.  Last Wednesday, all was fine.  Today, less than a week later, I find myself unable to move participant thumbnails around at all anymore.  I’ve always put the speaker directly beneath my laptop camera so I appear to be looking at the speaker, instead of off to the side like I’m paying attention to something else.  A small thing, but I find it offputting so I don’t do it to my meeting participants.   I’ve been using this feature since I started using Zoom during the pandemic, and until today it’s worked fine.  Only options I can see are ‘canned’ sorting arrangements, no provision for turning arrangements off and leaving me to manually arrange participant windows.  How do I get this feature back to working again?

Hello.   Currently I have AI companion which I use to record and transcribe calls and feed into my AI machine to help create next steps, project plans and follow up emails.  The challenge I have is when I do not set the call up using my Zoom account or I am on TEAMS or Google Meet, I cannot get the benefits of using AI Companion.  I am thinking I need to look into another product such as OTTER, but before i do I wanted to know if any of you know if it is possible to invite the AI companion to meetings you are having outside of your zoom account and in Google Meet and Teams. I appreciate any feedback anyone can provide.

I was so happy and impressed with the Meeting Summary notes that Zoom's AI Companion shared after the calls this past year. However, something absolutely changed since 04/20/2025. Now, my meetings notes are much shorter and only receive 1-3 summarized paragraphs instead of the usual 7-10 that I was receiving before. Is there anything I can do to solve this issue?

Hello, Since my last update, my background has been blurred on my MacBook Air (Ventura 13.6.9). I am using Zoom workplace version 6.3.5, but I have had this issue on the previous Zoom update as well. No virtual backgrounds are enabled or any other effects. I do not have this issue with Zoom work place on my i phone or my i pad. I have read the threads about the Face Time camera settings being the issue, but it works fine on my phone and I pad, so I assume this isn't the issue....

In a wide variety of uses for chat, participants can ask questions, engage with content, share information etc.  However, as constructive as this option may be, there are some that use it in order to interfere, disrupt, discourage, and inject their personal agendas, uninvited and un-welcomed opinions, offensive or degenerate content into another users platform.  I would like to ask for the following options to be added to chat, as the current options lack the ability to address specific zoom customer clientele. REQUESTING ADDITION OF THE FOLLOWING CUSTOMER OPTIONS: (1) The ability to review chat content BEFORE disseminating to all participants. (2) Limit Chat input to Host and Co-Host Only. CURRENT CHAT PROTECTIONS ARE LIMITED IN SCOPE: (A) The current HOST ONLY option places limitation on the Host/Presenter, which is not always or readily convenient to the Host. (B) The ability to assign CO-Host the task to insert data to chat that is supportive, constructive, adding to the educationa

The calendar text is too small.I have to use ChatGPT to ask it how to set up a meetihg.What were the business people thinking when they created this mess?I plan to sell short on the stock.Kevin Abel 

After updating to iPadOS 26.5 (stable release), joining any Zoom meeting on my iPad results in the iOS CallKit audio screen taking over the entire display. The header reads “Zoom Audio (or video) – [timer]” with a phone icon, and the screen shows only Speaker, Video, Mute, More, End, and Keypad buttons — the native iOS phone call UI, not Zoom’s meeting interface. See screenshots.Audio works in both directions, but:    •    My video is not transmitted    •    I cannot see other participants    •    The Zoom meeting toolbar is completely inaccessible    •    The screen cannot be dismissed, minimized, or swiped away    •    The iPad is essentially unusable for the duration of the meetingI’ve tried: updating Zoom to the latest version, setting Auto-Connect to Audio to WiFi/Cellular, changing the default calling app to None, and disabling iPhone call handoff. Nothing resolves it.Based on discussion in the Apple Developer Forums, iOS 26 introduced a change to how CallKit surfaces its UI — it

And Zoom support has not been helpful. How do I get rid of this halo border? 

Does anyone have any idea as to why starting this week Zoom is telling you (in a very loud voice) that you are "muted" "unmuted"? I can't find a way to stop it from telling me. 

Hi, I joined a Zoom meeting as a guest (not signed in). The host was having trouble recording, so I selected "Record" on my side. I heard the Zoom audio message confirming that the recording had started.When the meeting ended, I lef the meeting, and I never saw any message about it processing or saving. But I did see a message to sign in to see your recording. No file shows up on my device and nothing appears in my Zoom account.Is it possible to recover this recording in this situation — when the participant was a guest and the recording may not have finished processing?Any guidance would be appreciated, I cannot get any live person from Zoom to help me.Sent from my iPhone

I recently upgrade to a Zoom license in order to be able to use the remote control option for users at my job. However, when a user shares their screen, I don't see that option. I have looked at all the settings and turned on what, I think, is necessary and what another licensed user has, and can use the remote control option, but it still doesn't appear. What setting or option am I missing?