Limit of 40 mins for Ukrainians being tempoparily abroad
Hello,
I am a Ukrainian citizen and I have been using the same free Zoom Workplace Basic account throughout the war.
While I was physically in Ukraine, I was able to host meetings lasting several hours without the 40-minute limit. I have never had a paid Zoom subscription.
I am currently in Albania temporarily for a few weeks, but I still live in Ukraine and have not changed my account or plan. As soon as I started connecting from Albania, the 40-minute limit appeared.
I understand that the standard Basic plan has a 40-minute limit. My question is specifically about the Ukraine-related exemption that allowed Ukrainian users to host longer meetings for free.
Is this Ukraine exemption still active in 2026? If so, is there any way for a Ukrainian citizen who is temporarily abroad to have the exemption applied while outside Ukraine?
I am not asking for a paid upgrade. I would simply like clarification from Zoom regarding the Ukraine-specific policy.
Thank you.
