Zoom acount / video hacked in meeting this morning. HELP needed from ZOOM URGENTLY | Community
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New Member
Kerrie F
New Member
August 21, 2026
Question

Zoom acount / video hacked in meeting this morning. HELP needed from ZOOM URGENTLY

  • August 21, 2026
  • 1 reply
  • 11 views

Hi,

My zoom account / video was hacked this morning.

I have been kicked off organisation due to obscene video footage. Have crime ref. Need info for police URGENTLY.

Finding it impossible to contact someone / find team re this,

Please can you help me,

Kerrie

    1 reply

    Bri
    Community Manager
    Bri
    Community Manager
    August 21, 2026

    Hi Kerrie. If you believe your account has been compromised, please follow these steps: 

    1. Open the Trust & Safety request form.
    2. Enter your name and email address.
    3. Under What can we help you with?, select Report Account Takeover.
    4. Enter the email address associated with your Zoom account.
    5. Verify if you are currently able to sign in to your Zoom account or not.
    6. Verify if you are aware of any unauthorized changes made to your account.
    7. Provide additional information as necessary, such as your Zoom account number, email address, a description of what happened with your account, and an alternative contact email address if you believe your email has been compromised.
    8. (Optional) Attach any files, screenshots, or transcripts.
    9. Enter your email address, then click Send Code.
      You will receive a verification code to the email address you provided.
    10. Enter the verification code that you received in your email.
    11. Click Submit to send the request to Zoom's Trust & Safety team.
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