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I hear from many that they are concerned about knowing how to set up and use Zoom Phone.In this Lord Zoom Show, three of your Zoom Community Champions work through the basic settings of Zoom phone, what they do and some practical examples.  

 1.줌 미팅 도중 실시간 채팅을 할 때 호스트가 보는 채팅이 올라오는 순서와 참가자가 보는 채팅의 순서가 뒤죽박죽인 경우가 많습니다.주로 강의를 할 때 활용 하는데 해당 오류는 강의 진행 시 문제가 될 수 있습니다.2.미팅 종료 후 채팅 파일 저장 시, 분명 채팅창에 올라왔던 내용이 채팅파일에 저장되지 않고 누락되는 경우가 발생합니다. 업데이트 이후 이런 오류들이 자주 발생하는데 왜 그럴까요?

Hi, is there a way to increase the visibility of of text on CX Analytics Dashboards that are added to digital signage. As this is displayed on a TV that is mounted it is hard to see the details on y axis, leaderboard and tables views.This is for a laptop with Zoom Rooms that is connected to a TV monitor, this laptop only displays a few dashboards that switch when displaying on the monitor. I have limited the amount of widgets on the dashboard and increased the widget sizes however the text does not scale only the visualizations. Increasing the resolution on the laptop screen does not help but wanted to check if there is a way or open feature request to have an option to change font sizes? 

줌에서 보안설정 변경은 유료회원만 변경 가능한가요?앱에서는 전혀 변경이 안 되고 데스크 버젼에서도 일부만 변경 가능 한 듯 합니다 (전에는 무료회원도 가능한걸로 알고 있는데 바뀐건가요?) 

Has anyone been harassed as a non-host attendee? My condo management company doesn't control the monthly meetings..some anonymous man verbally assaulted me. Now the host won't give up the recording. They unmuted everyone simultaneously which is what allowed it.  I can't reach a human being at Zoom. The horrible AI driven company that it is.  I'm an elderly woman on disability.  

Cropping in ZoomISO v3 is a great feature. However, please add cropping capability of handles, and grabbing. So the user can mouse over the video frame and grab a frame handle to resize and zoom. Then grab the frame to move. The x/y slider control is too slow (but don’t replace it). See the UI design in Livestream Studio 6 for reference. BTW - great job on v3!! 

Hello! While we appreciate the macOS IT Admin installer, it would be beneficial to have an Apple Silicon only installer. Since the installer is a universal installer, it is almost twice as big as an Apple Silicon/Intel installer. The reduced time to download and install to large fleets would be helpful to a lot of customers. Thanks!

Hello everyone,I’m having an issue with Zoom AI Companion.I already have a Zoom Workplace Pro account, and according to the plan details, AI Companion should be included. However, whenever I try to use the feature, Zoom keeps showing a message telling me to upgrade or update my plan in order to access AI Companion.The confusing part is that I already have the required Pro subscription active.Has anyone experienced the same issue or knows what could be causing this?Do I need to enable AI Companion somewhere separately, or are there any additional requirements?Thanks in advance!

Hello Zoom Support, We are planning to use Zoom Webinar for a medical academic conferenceincluding live surgical broadcasting. We would like to request enabling Full HD (1080p) video for our account.Use Case: Medical conference / live surgery broadcasting We will use professional video equipment and a stable wired network. Could you also confirm whether enabling 1080p Full HD video requiresany plan upgrade or additional cost for our account? If a specific plan or add-on is required, please advise the recommendedconfiguration for medical live broadcasting via Zoom Webinar. Please enable 1080p Full HD video for our account if eligible. Thank you.

I am experiencing an issue with Zoom cloud recordings from meetings approximately 2–3 hours long.For most of the session, the presenter shares their screen. Near the end, screen sharing is stopped and there is usually around 10 minutes of verbal Q&A, which is still being recorded.Problem:In the Zoom cloud recording playback, the recording appears normal until screen sharing stops. After that point:audio continues correctly thumbnail previews while scrubbing/skimming show correct video but the main playback window becomes black.Additional observations:if the recording is viewed with the chat/sidebar visible, the video displays correctly when switched to fullscreen mode, the final section becomes black again the downloaded MP4 recording is completely fine and includes proper video for the final section the issue occurs in Safari, Firefox and Chrome on Mac this has now occurred across multiple recordings.This suggests the underlying recording itself is intact, but there may be an issu

How to add an administrator to my account

ZOOM app no longer works on iphone 14 max pro

I’m building a Zoom App that uses RTMS for transcript-only live meeting ingestion. The app is in Development / Local Test mode. I have enabled RTMS-related scopes, configured Event Subscriptions with a webhook endpoint, and enabled the RTMS surface/auto-start option where available.When the app runs inside the Zoom desktop client and calls:zoomSdk.startRTMS()the SDK returns:code: 40316msg: "This api is not supported"error: "API hasn't passed marketplace verification"Questions:1. Is `zoomSdk.startRTMS()` available in Local Test / Development apps, or does it require Marketplace review/verification first?2. Are there additional account-level entitlements or approvals needed before RTMS APIs are exposed to a Zoom App?3. If RTMS is intended to support host-authorized transcript streaming, what is the recommended development/test path before Marketplace submission?The intended use case is transcript-only RTMS ingestion for a host-launched Zoom App, not a bot participant joining the meeting.

having some issues with Zoom custom branding, previews okay but when the customer sends invites it sends in plain text, its a google workplace customer, rather than Microsoft

I can"t now find my my recurring meeting to start on my IPad or Phone. This was not a problem till about 4 weeks ago. One off meetings aren't a problem. What do I do? 

How to enable poll zoom

Hi everyone,I’m currently using the free Standard/Basic Zoom plan and I’m trying to use the AI-generated virtual background feature mentioned in Zoom’s documentation.According to the guide, there should be a “Generate with AI” button under:Zoom Workspace App → Settings → Video & Effects → Virtual BackgroundsHowever, that option does not appear for me at all. I already have virtual backgrounds enabled in the Zoom web portal, and normal image/video virtual backgrounds are working correctly.Things I’ve already checked:Virtual backgrounds are enabled in account settings Desktop app is updated to the latest version AI Companion settings appear enabled where available Regular virtual backgrounds work fineI also asked the Zoom Virtual Agent, but it couldn’t provide any details on why the feature is missing.Is this feature restricted to paid plans, specific regions, or certain hardware requirements? Has anyone on a free plan been able to access it successfully?Thanks in advance for any hel

Hi All,I’m on a free standard plan. Under the Zoom Workspace app->Settings->Video & effects->Virtual Bakcgrounds, the documentation says I should see a “Generate with AI button” but I don’t get one there. Any idea how to enable it? I do have virtual backgrounds enabled in the web portal settings and am able to use both video and image based virtual backgrounds now.The virtual help agent says this about it: ZVAVIRTUAL AGENT10:13 AMI can’t help with why the “Generate with AI” button is missing, because that troubleshooting detail isn’t covered in the Zoom public knowledge base content I have available. 

添付画像のように、グレーアウトになってサウンド共有のチェックができなくなっています。 解消方法が知りたいです！よろしくお願いいたします。 

What is the purpose of having the Zoom app for phone use and have the option to record a meeting automatically when it will not actually record it and save to your phone?

Hi everyone,I’ve been using Zoom regularly for both personal and professional meetings, and one thing I’ve noticed is that managing recurring meetings can sometimes feel a bit limited, especially when schedules change frequently.It would be really helpful if Zoom added more advanced recurring meeting controls, such as:Easier editing for only one occurrence within a recurring series Better visibility of recurring meetings across all devices More flexible notification and reminder settings A dedicated recurring meetings tab in the mobile app Simpler synchronization with Outlook and Google Calendar updatesThese improvements could save a lot of time for teams, teachers, and organizations that rely heavily on recurring schedules.I’d love to hear how others currently manage recurring meetings and whether you’ve experienced similar challenges.

Hello everyone,I am planning to purchase a Zoom Phone plan mainly for USA business calling and I would like to hear real user experiences before purchasing.I need a USA virtual phone number and want to use Zoom Phone for making and receiving calls in the United States.I would like to know: Is Zoom Phone call quality good for USA calling? Do calls connect instantly or are there delays/issues? Have you faced call drops, voice lag, or network problems? Is the service reliable for business use? Does it work well internationally outside the USA? Please share your honest experience with Zoom Phone service. Thank you.

I will be hosting a webinar and have a slideshow to share.  I have tried practising this, but when I share my screen and bring up the slideshow, it covers the whole width of the screen and I can’t find how to bring up the chat box.  Also, the attendee still sees the top of my screen where it says ‘File, Edit, View… etc. How do I resolve both of these? 

A couple of weeks ago I had a small meeting with 5 people and there was terrible echo, as if in a large reflecting hall. We meet regularly and in the past  we’ve resolved issues with eg logged in on 2 devices, logged in via browser and app simultaneously. But this was worse than any of those. In my settings I’ve got original sound for musicians On, and Echo Cancellation On. Advanced > Echo cancellation is set to AutoTimeline: I opened the meeting and person A joined. Immediately severe echo.  So looks like problem is me or person A. After the others joined we did the usual routines of muting each person at a time, then tried muting everyone and un-muting one at a time. No difference, including muting A made no difference. So I closed the meeting, rebooted, and started the meeting again. This time person A joined last, but we still had the echo reight from the start of the first person joining. (Though the quality of the echo was a bit different.)So this time the problem couldn’t be

Hello Zoom Community,I am trying to manage two meetings on the same Zoom account and I am looking for guidance on the best setup.I currently host: Advice 6:00 PMStudy 7:00 PMThere may be times when the first meeting runs over while participants are beginning to join the second meeting. My account is licensed, but I do not appear to have access to concurrent meetings.I would like to know:What is the best way to allow the 7:00 PM meeting to begin if I am still in the 6:00 PM meeting?Can an alternative host fully start and manage the second meeting without me present?If I enable “Join Before Host,” will participants be able to communicate with each other before I arrive?Are there any recommended settings or workarounds for churches or organizations running back-to-back meetings from one account?Thank you in advance for any help or recommendations.