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How to add an administrator to my account

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Don.zAnswer

Community Manager

Hello, @Geoff Kahapea! Welcome to Zoom Community! We’re glad to have you here.

To add an administrator to your Zoom account:

Sign in to the Zoom web portal.

Add the person as a user on your account (if they aren’t already).

Assign them an admin role:

Go to User Management.

Select the user.

Change their role to Admin (or assign a custom role if you want more specific permissions).

Note: Only the account owner can add admins (and custom roles).

You can check out these articles for more information:

Frequently asked questions for admins

Using role management

I hope this helps.

D

Don.zAnswer

Community Manager

Hello, @Geoff Kahapea! Welcome to Zoom Community! We’re glad to have you here.

To add an administrator to your Zoom account:

Sign in to the Zoom web portal.

Add the person as a user on your account (if they aren’t already).

Assign them an admin role:

Go to User Management.

Select the user.

Change their role to Admin (or assign a custom role if you want more specific permissions).

Note: Only the account owner can add admins (and custom roles).

You can check out these articles for more information:

Frequently asked questions for admins

Using role management

I hope this helps.

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D

Don.z

Community Manager

Hi @Geoff Kahapea! Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution. If you need further assistance, please let us know.

Have a fantastic day!

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ExpertswhoJohn

Community Super Champion | Customer

Hello @Geoff Kahapea ,

If you are the account holder, you can change the options for users to make them administrators or give them other “power”

You can edit a user and make them an admin, but it is better to use the groups and make them part of the admin group.
Using groups give you more power to set up what you want them to have access to, but limits their controls.

All the best

John

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D

Don.z

Community Manager

Hello, @Geoff Kahapea!

Just checking in to see if you’ve had a chance to review the response to your concern. I wanted to follow up since we haven’t heard back yet on whether the solution worked for you.

If the response resolved your issue, please consider marking it as the best answer so others with the same question can benefit as well.

If you still have questions or need further clarification, feel free to let us know — we’d be happy to help further!

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