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Geoff Kahapea
Newcomer
May 18, 2026
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adminstrator

  • May 18, 2026
  • 3 replies
  • 76 views

How to add an administrator to my account

    Best answer by Don.z

    Hello, ​@Geoff Kahapea! Welcome to Zoom Community! We’re glad to have you here.

     

    To add an administrator to your Zoom account:

    1. Sign in to the Zoom web portal.
    1. Add the person as a user on your account (if they aren’t already).
    1. Assign them an admin role:
    • Go to User Management.
    • Select the user.
    • Change their role to Admin (or assign a custom role if you want more specific permissions).

     

    Note: Only the account owner can add admins (and custom roles).

     

    You can check out these articles for more information:
     

    Frequently asked questions for admins

    Using role management

     

    I hope this helps.

    3 replies

    D
    Community Manager
    Don.zAnswer
    Community Manager
    May 18, 2026

    Hello, ​@Geoff Kahapea! Welcome to Zoom Community! We’re glad to have you here.

     

    To add an administrator to your Zoom account:

    1. Sign in to the Zoom web portal.
    1. Add the person as a user on your account (if they aren’t already).
    1. Assign them an admin role:
    • Go to User Management.
    • Select the user.
    • Change their role to Admin (or assign a custom role if you want more specific permissions).

     

    Note: Only the account owner can add admins (and custom roles).

     

    You can check out these articles for more information:
     

    Frequently asked questions for admins

    Using role management

     

    I hope this helps.

    D
    Community Manager
    Don.z
    Community Manager
    June 15, 2026

    Hi ​@Geoff Kahapea! Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution. If you need further assistance, please let us know.

    Have a fantastic day!

    ExpertswhoJohn
    Community Super Champion | Customer
    ExpertswhoJohn
    Community Super Champion | Customer
    May 19, 2026

    Hello ​@Geoff Kahapea ,

    If you are the account holder, you can change the options for users to make them administrators or give them other “power”

    You can edit a user and make them an admin, but it is better to use the groups and make them part of the admin group.
    Using groups give you more power to set up what you want them to have access to, but limits their controls.
     

    All the best

    John

      D
      Community Manager
      Don.z
      Community Manager
      June 8, 2026

      Hello, ​@Geoff Kahapea! 

       

      Just checking in to see if you’ve had a chance to review the response to your concern. I wanted to follow up since we haven’t heard back yet on whether the solution worked for you.

       

      If the response resolved your issue, please consider marking it as the best answer so others with the same question can benefit as well.

       

      If you still have questions or need further clarification, feel free to let us know — we’d be happy to help further!

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