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Hi Zoom Community, I’m a longtime Zoom user and paying customer, and I want to raise a concern about the rigid controls around the Waiting Room feature. While I understand the importance of security, the current setup creates significant challenges for real-world use cases, particularly for large webinars and meetings. My Situation: •I recently hosted a webinar with over 400 participants.•I wanted to use the Waiting Room at the start of the session to admit my initial group of attendees.•However, I found that I couldn’t disable the Waiting Room mid-meeting, meaning I had to manually admit participants throughout the entire event. This was incredibly disruptive and impractical, especially as a presenter trying to focus on delivering content. 

We have a Poly Rove B2 / 30 that has a problem staying connected to Zoom.  If we reboot the B2 base most times we are able to make phone calls.  But after a period of time it appears to disconnect from Zoom and we just get a busy signal if we try to dial out.  I have verified the B2 base is still connected to the network as I am able to log into it's web page.  I am not sure what to look for in the SIP logs or SYSLogs to see when it is disconnected.  Any pointers would be appreciated.Thanks,   Steve

Hi all, I've set up a series of meetings using Google Calendar, but they are not showing up on the browser. I need to add co-hosts for those meetings, and I can only do that if I'm using Zoom on my browser.Any suggestions on how I can fix that?TY

I am currently working on an AI-led interview platform that integrates with Zoom Meeting SDK for Windows (Zoom Native SDK), and I would like clarification on some SDK-level capabilities related to audio handling and AI automation.What we have implemented so farCreated Zoom meetings programmatically using Zoom Meeting REST APIsEnabled cloud recording and auto-transcriptionSuccessfully retrieved recordings and transcript files (VTT) after meeting completionIntegrated Zoom Meeting SDK for Windows (C++)AI bot is able to:Authenticate successfullyJoin Zoom meetings as a participantEnable microphone and speakerParticipate in meetings like a normal userOur requirementWe are building an AI interviewer that:Joins Zoom meetings automatically as a participantUses AWS Polly to convert AI questions into speech (PCM/WAV)Speaks those questions to the candidate during the meetingListens to c

Hello, I am the newly appointed admin for our Pro Plan. We have approximately 10 scheduled recurring meetings each week. One meeting has decided they want all meeting reactions disabled for that meeting. The remaining meetings decided they want to have meeting reactions. I have searched Zoom help articles, elsewhere on the net and cannot find an answer or solution on how to do this for only one meeting. As admin I can only disable reactions for all meetings which we do not want to do. There is no control when signing in as host to disable them. I am aware that meeting participants can disable them only for themselves. This is not what we want.FYI The person who set up the admin for all meetings did not assign anyone to groups, just scheduled the recurring meetings with IDs and passcodes. I don't know if this makes a difference and can find no help in getting an answer about this. Detailed help would be most appreci

How can I available co-host in my meeting? I couldn’t find it as before

I am running Windows 11. Everytime I try to join a meeting on the desktop app, the meeting will open, ask if I want to join with computer audio, and when I click to join it crashes the window, loads the window again a second time, and then crashes. WHen I try to join again, it says that I am already in a meeting and asks to close it. I am also unable to join via web browser before updating to the most recent version. I have done an uninstall and done a clean install with CleanZoom. I have tried both the 64 and 32 bit versions and neither work.

hello zoom needs finer grained moderation tools. there needs to be a log accessible to co-hosts that logs which co-host muted a user, banned a user and so on. basically logging any action a co-host can undertake. best regards

I need to be able to hide meeting controls without signing-in -- the controls block the view of our presentationsand/or force the usable screen size to be too small.  Overall not being able to hide controls is a massive negative for zoom as a platform.  It should be easy and available all the time.I use zoom a lot from many locations for meetings.  A typical use is to share a screen (e.g. for a presentation)on a separate, public computer that manages a large screen or projector (e.g. in a conference room).   I need to be able to hide meeting controls on that computer without a sign-in.  It does notwork at the moment -- there is no “hide meeting controls” option offered.It is not easy or convenient to sign-in as my organization strongly discourages signing-in on public computers.In addition, the organiztion has multi-factor login and it takes a while to sign-in.It als forces me to bring the necessary tools for my MFA to every me

My clock has disappeared in the side panel and I cant figure out how to get it back. It was located at the top of the panel and was large and easy to see. 

I have been experiencing a lot of dropped calls in the past 3 weeks here at my company. Are there any issues going on with the phone systems? 

Hi - Zoom was working fine until a few days ago.  On a PCNow it’s not recognizing any bluetooth devices.I uninstalled and reinstalled Zoom and disconnected / reconnected two different blue tooth devices.What else I can do?

When I press it, it shows the meeting controls while I am sharing my screen. I use the escape key a lot while coding and it is annoying that I have to re-hide the meeting controls every time I hit Escape because it messes with my workflow.

Hello, I’m having an issue with Zoom Phone Auto Receptionist routing. If the main menu is configured so that pressing a key (for example, Press 1) routes directly to an external phone number, the call rings correctly. However, if Press 2 on the main menu routes to another Auto Receptionist (a sub-menu), and within that sub-menu Press 1 routes to External Number 1 and Press 2 routes to External Number 2, neither external number rings. Instead, the caller hears a message saying the person is not available. The same external numbers work when assigned directly on the main menu, but not when called from a sub-menu. Any solution or workaround would be appreciated.

I initially enabled AI Companion and connnected it to my Teams meetings to experience its features, but I disabled AI Companion in my Web admin settings. However, the AI Companion continues to try to join meetings. I confirmed it is disabled in my web portal. I tried to enable again to manually disconnect it from other non-Zoom meetings, but I cannot reenable. I shouldn’t have to do this -- all I want is the Companion to STOP trying to joining my meetings. Any suggestions on how to stop this?I have attached a screenshot of trying to reenable the Companion to acces the settings -- it never lets me proceed. I continue to see a turning symbol on both Safari and Edge for Mac. 

This is for the Zoom 5.13.11 app on Windows 10 Enterprise, when using the "Schedule Meeting" feature. I need to add a long list of invitee emails. Through trial and error I was able to figure out I could only enter 1 bare email address at a time, then hit space to convert it into an object, limited to no more than 64 characters per email address. There is no pop-up suggestion to guide the user on adding even the first email address, and I did not find any guidance in the docs nor here (so far).The field does not accept email standard list entries like "User Name <email address>", nor does it accept a comma-separated recipient list that might be copied from the recipients of an email application, which would seem like a sensible option. The one workaround I found was that I could paste a list of semi-colon-separated email addresses so long as no single pasted block exceeded 64 characters. Thankfully in vim I can quickly convert

I would like Zoom to not steal focus at ANY time in Windows 10 Pro. This includes when Zoom is starting up, when joining a meeting, and when someone starts sharing their screen. By that I mean, if I'm working on a document, Zoom will take away focus and "steal" keystrokes from the document I'm currently working in. This is very frustrating and should not happen at all.

Hello — I’m really disappointed with Zoom Clips lately. Since the most recent update (around [insert date]), none of the features seem to work as expected.I record clips, but when I share the link with clients, they get an error when trying to download or view them. We are absolutely sure the sharing settings are correct.I’ve lost multiple important clips — they simply vanished from the library, even though I never deleted them. This is very concerning.I relied on Zoom Clips for delivering training materials and client deliverables. Now I have to re-record everything or switch to another tool, which is a huge time sink.I tried contacting Zoom support, but only got boilerplate responses or referrals back to community forums. That doesn’t help when I have paying clients waiting for content.If Zoom wants people to trust Clips for professional use, these issues need to be addressed immediately

In Zoom events, you can send an auto-generated email to all "attendees" that the recording is available. How do I get that same message to those who registered but didn't attend? The "sorry we missed you" email" doesn't have the option to add the watch recordings widget.  The settings for the recordings available email do not allow you to select absent attendees. 

I was using zoom without any issues but one fine day it stopped working in my PC.But same time its working in my mobileI reinstalled zoom still not working. Not working means - I used to get links for meetings (earlier it was working) after clicking the links a live lesson window will appear and if I press join button, a new widow will appear and within a fraction of second it disappears. Even if i try to create a new meeting same thing happens please solve the issue 

Make sure that you are optimizing your agent for the job they were “hired” for. Do not prompt-bomb the guidance and write a Da Vinci Code length guidance prompt. It’s hard for a human to read and hard for AI to understand. So, what is the ideal length of your guidance? First, factor in that ZVA is not only digesting your guidance prompt but also, Length of the conversation - which we are optimizing using summary. Number of skills and their complexity. How tool responses are being returned. How guidance is written as well (the architecture and formatting matter).  Best Practice:Target for one agent’s guidance prompt: 2,000–4,000 characters(~500–1,000 tokens)Why this range works bestEnough room for:role definitiongoalstoneguardr

We have client meetings with Zoom so I think it would be convenient to use Docs to do that. I am trying to use the Docs sites for documents sharing with a client.It's a total useless experience -- after i spent 1 hour to search the "download" button with a share folder created and a test document uploaded. There is NO "DOWNLOAD" button, and the online editting for an EXCEL file is next to impossible. So, how anyone would be able to use this site for anything? I tell my client “hey the documents are sent and shared on Zoom Docs under the share folder (and here is the link….), but you can not download or edit anything usefully”? You wasted my time and money. Now i need to tell my client “we’ll find another solution other than Zoom for the project sharing”….Whoever is the product manager of this product (Docs) should be fired immediately….

Hi All - We are new to the Zoom the Call Center platform and seeing that our call and messaging transfers are not taking a higher priority in queue than a new call to the queue.  On our previous platform we could set that a transfer called with take a higher priority over a new incoming call.   This provides the customer a better experience since they have already been waiting in the previous queue.  

I have a Zoom Workplace Business plan. Is the "streaming" feature available? I see it in the "Meetings" section, but the settings are unavailable...

Hello! Does anyone know how to view the # of people who went to my registration page but didn't register for the event? My team tracks our registration page conversion rate and this would be enormously helpful.