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Hi all, Manually adding members to a Call Queue's Voicemail Access Member list one at a time is very tedious and time consuming. Please can we have an option to automatically add all Call Queue Members into the Voicemail Access Member list? Or, at least let us add more than one user at a time and not have to click each little tick box for the permission we want to give them? Many thanks,D

Before anyone replies, please note that I personally understand how to navigate this issue and am not asking how to do it - I am merely recommending software improvement I work in IT classroom/conference/event support at a university, and a big part of my job is helping people set up hybrid meetings in Zoom.  I very frequently get asked for help screen sharing powerpoints, as the majority of users I help find the interaction to be very confusing.  And indeed, I believe it is unnecessarily cumbersome in 2 major ways -1. It is not intuitive to most people that they must put the powerpoint in full screen before sharing if they are using presenter mode while the computer is set to duplicate displays - and even if they aren't, people are often inclined to share the window rather than the screen, since they see the option to select powerpoint and think "oh, that's what I want to share."  The confusion increases when people switch between powerpoint presentations.2. When u

Cropping in ZoomISO v3 is a great feature. However, please add cropping capability of handles, and grabbing. So the user can mouse over the video frame and grab a frame handle to resize and zoom. Then grab the frame to move. The x/y slider control is too slow (but don’t replace it). See the UI design in Livestream Studio 6 for reference. BTW - great job on v3!! 

In the meeting I want to get the transcripts without recording the meeting. I tried by turning on the caption but at no point did I get the choice/button for transcript. Please help. Thanks!

For a published SIMPLE_EVENT, both GET /v2/zoom_events/events and GET /v2/zoom_events/events/{eventId} return description: "" even though the public event page has visible description content. Which API endpoint exposes that public-facing description?

Tenable is flagging the latest version of Zoom Workplace (7.1.0.41345) as vulnerable to CVE-2026-6276 due to the version of libcurl installed 8.17.0). I’ve tried asking the chatbot and the support line to provide an official response that there is no patch available with no luck. Can anyone from Zoom make a definitive statement I can provide to an auditor that there is no fix available for this claimed vulnerability, or confirm the vulnerability does not apply?

I have automatic cloud recordings on, and I definitely heard the meeting say “This meeting is being recorded” automated line as well. This meeting began recording at 11:58am pst, and ended approximately at 1:02pm pst. I have not been able to locate the cloud recording, nor does it appear as “processing” in the zoom web portal under cloud recordings. Are any engineers able to diagnose/investigate to make sure the recording is processing, just taking time? 

We recently hosted a webinar and in the registration form it included Country/Region and Job Titles etc. But when I went to export the registrants and/or attendees from Reports the CSV file only shows First name, last name and email, and is blank for all the other information we should have collected. We have Zoom pro. Does anyone have a solution to getting ALL the data from the registrants AFTER a Zoom Webinar has finished.

I have an issue with a dual monitor setup, where when I share the entire desktop the zoom window jumps and takes over the other monitor, going on top of all the media controls we use, even with the zoom setting to share zoom windows selected.Here is a rough breakdown of the setup we're using to give a better context:Monitor 1, which is for the operator/ producer:Zoom Meeting Window to view all participantsVLC Playlist ControlsMonitor 2, which is at the front of the room has:Zoom, for showing remote participants as and when neededVLC Media WindowAs the screen share isn't needed the whole time, it is only needed when sharing media through VLC we can't leave the screen share running constantly.Any suggestions would be greatly appreciated.

Initially, when I attempted to open the Workplace app on my Windows PC, I found that I was signed out of my Zoom account.  Repeated attempts to sign back in only yielded the message: 'Please try again later.'  Error Code: -1.  The Zoom Workplace app on my PC has been installed and functioning properly since 2020.  This is the first time it has ever given me any issues.I have uninstalled and reinstalled the Zoom app multiple times.  I have cleared my Windows Explorer cache multiple times as wellI have even gone so far as to reinstall Windows (Windows 11 Pro, version 24H2, OS build 26100.4351).  Using a browser, I can sign into my Zoom account on both my Windows PC and my Mac.  Additionally,  on my Mac, I can also sign in to the Zoom Workplace app.   An article online suggested linking my Windows 365 with Zoom.  I have tried this, but my 365 account is a Personal account, and the login page the Zoom link takes me to is for

The Zoom team have released CX Insights recently, bringing analytical data that is actionable & conversational to the Zoom Customer Experience suite. Massive credit to the Zoom product team for taking an area of the product that wasn’t perfect & turning it into a position of strength.This is seriously impressive & will help contact centres of all sizes to get greater insight without needing to spend life in spreadsheets.Check out the video & give it a comment on YT for what you'd use CX Insights to learn more about.

I recorded a 3 hour zoom interview for my work, no error messages popped up while i was recording, i could see the person i was interviewing and they could see me. All seemed fine, the internet lagged a bit but thats happened before, and no problems. I convert the video to quicktime, and i just have a black screen, I have all the audio, but no video until the last 8 minutes at the end, where it suddenly comes back. This has never happened before to me, camera light was on so it must have been recording right? How the hell do i get the video, this was a once in a lifetime interview, not going to get the same emotions and dialogue again. Zoom has messed with my job - please tell me there is a way to get this video back. I'm on a Macbook pro, i have done loads of zooms in the past with no problems - what the hell happened????!!! I am very stressed, any help would be appreciated. If no help comes, zoom obviously has a system issue they dont know how to fix &#128533

Hello,Our CEO recently upgraded our Zoom account to include Webinars so that he can host training sessions where participants are not visible to one another and do not appear on screen.However, when he launches a Zoom Webinar and attempts to share his screen, he is unable to share computer audio/sound. Since these training sessions include content with audio, this functionality is essential.Could you please review the account and advise on the following:Whether computer audio sharing is enabled for our Webinar license. Whether there are any account-level, webinar-level, or desktop client settings that need to be configured. Whether this is a known limitation or issue related to our current Zoom plan or webinar setup.For reference:The Webinar add-on was recently purchased and enabled. The issue occurs during Zoom Webinars when screen sharing. The objective is to conduct training sessions in a webinar format so attendees cannot see or interact with one another as they would in a standard

I am not finding an option to enable polls and quizzes in my meeting's basic settings. Do you have any idea how to enable this?

The Avatar tab is completely missing from both my Zoom app (Background & Effects) and my web account settings. Another account on the same free plan has the Avatar feature available.Please help restore this feature to my account. 

I can not find the options for avatars in my zoom. It does not exist. Whenever I click on video filters I only have the background pictures I have added from my computer. No other options are displayed. 

Hi,I have a problem with the video quality of the Zoom meeting I have a pro version of Zoom. In the setting, I have enabled Group HD video and still, I´m receiving/sending only 320 x 180/640 x 360 resolution.  Video quality is like from 15 years ago, not even HD. Am I doing something wrong or is this quality normal?Internet is not the problem my internet is download speed is  Mbps 100, upload speed is Mbps 78. Laptops are connected on the same network and still have the same quality. 

Hello, I am looking to see if anyone measures FCR and if you do how have you manipulated the reports to do so?

Yes, I said Recording Studio, not Production Studio.Recording Studio is a brand new feature released May 18, 2026. In a nutshell, it allows a Zoom Events or Webinars Plus license holder to schedule a single session Meeting and select up to 10 participants to have their audio and video recorded locally on their computer. “That’s nothing new” you might rightfully add. But that’s not the cool part.The magic is that once the local recording is processed on the far-end computer, it automatically uploads the audio and video to the Host’s Zoom Cloud!In some circles this is referred to as “end-to-end recording.”Here’s what you need to know: This feature requires a Zoom Events or Zoom Webinars Plus license.  Even if you have this license, you must make a request to Zoom Support for “enablement.” My request took 10 calendar days. You might get luckier if you’re an Enterprise user; I’m just a small business. Once you get it enabled, you're currently on your own; there’s no documentation available

Hi everyone Please help me because I’m about to throw my laptop through a window or against a wall! All I want to do is use my company logo as a meeting background and I’ve followed all the instructions given to me but just cannot get to that option. PLEASE, PLEASE, PLEASE, HELP ME! Duncan

I’m new to Zoom as a presenter. I want to be able to use a foot pedal to advance screens in powerpoint. There are many to choose from, most work with bluetooth for mobile, but only a few that say they are PC compatible. Have any of you used one successfully and what brand/model was it?Thank!Cheri

We have a setup where we use iPads as Zoom Room controllers, connected to PCs running Zoom Room software. This past weekend, the iPads all upgraded to iOS 26 and now none of our controllers are able to pair to the Zoom room. I've confirmed that the devices are still on the same network within the same IP block.Is anyone seeing the same issues with iOS 26?

Hello. We requested to enable 720p recording option, but it is nowhere to be seen in the settings. I’ve looked at multiple help threads which describe various locations where it should be or has been, but there is not any option. Searching for 720 or HD doesn’t yield anything either. We requested a second time and they claim its already been activated. How can it be if we have no HD record toggle option available to us like has been described? Thanks for your assistance.

With the latest zoom 7.0.5 on Mac, It appears that increasing font size on the chat (Cmd+= and Cmd+- ) increases the font on the sidebar as well. This is such an inconvenience. Is there a way to revert back to previous zoom way that increasing fonts only applied to the chat window only and not the sidebar. I would like to keep the width and the visible rows the same when I want to only see the messages with a larger font. To support side bar font size change, a separate setting could be used.In addition, It would be great if zoom just uses the system standard font in Mac/Windows so that it appears more local instead of using the custom zoom font.

Trying do a meeting but unable to get the meeting code