Slack "Phone" itegration does not show extensions | Community
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February 2, 2026
Question

Slack "Phone" itegration does not show extensions

  • February 2, 2026
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I have all the Slack phone integration options enabled but there are some issues:

  1. /zoom call @user shows every number the user has registered with Slack as part of the dropdown. There should be a way to control this as the default would ideally be their extension.
  2. Using the “More call options” dropdown in a DM seems to never show an extension as an option. Again, this really should be controlled or extension should be the default. 

I’m trying to get to a point where it’s just as easy to use Zoom for a quick call as it is a huddle and these are the primary gaps I see.