HollyRamey
Participant
Participant
since ‎2025-03-19
‎2025-07-25

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Hello,I am looking for a way to view an agents individual calls network stability during a call. Is there a way to view this without having the quality management package?
Does anyone know where to find AI reports for the following AI tools? Consumer sentiment for closed calls and agent talk metrics where it shows the talk speed on closed calls?
Hello,Does anyone know where to find AI reports for the following AI tools? Consumer sentiment and agent talk metrics?
Can you tell me what internet upload and download speed is required for the contact center?