HollyRamey
Participant
Participant
since ‎2025-03-19
‎2025-07-25

User Statistics

  • 7 Posts
  • 1 Solutions
  • 0 Likes given
  • 0 Likes received
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

User Activity

Contact Center agent call stability

2025-05-21 12:47 AM
Hello,I am looking for a way to view an agents individual calls network stability during a call. Is there a way to view this without having the quality management package?

AI Reporting

2025-04-16 07:32 AM
Does anyone know where to find AI reports for the following AI tools? Consumer sentiment for closed calls and agent talk metrics where it shows the talk speed on closed calls?

AI reporting for Call center

2025-04-15 12:48 AM
Hello,Does anyone know where to find AI reports for the following AI tools? Consumer sentiment and agent talk metrics?

internet upload and download

2025-03-19 06:50 AM
Can you tell me what internet upload and download speed is required for the contact center?