About kcp409

kcp409 · 2024-09-19 07:25 AM

Is there a way to setup 2FA for a Zoom account to send an email for a second step of verification upon login?

kcp409 · 2024-02-14 11:35 AM

Is there a way to bulk update music on hold for users?

kcp409 · 2024-02-09 03:02 PM

Has anyone had issues with phones not resyncing from Zoom portal, but are registered? It seems firewall related but based on the logs I'm not seeing anything be blocked.

kcp409 · 2023-12-28 09:46 AM

Users are requesting a way to distinguish an incoming internal call (a call from an internal user) vs. a call from an external number. Is there a way to set a different ring tone for a direct call to someone's extension vs. a call to a call queue?

kcp409 · 2023-12-04 12:36 AM

How do you display the BLF status of desktop phones from the desktop application? I have a receptionist that will be using the desktop application for call transferring who will need to monitor the status of physical phones. Right now all phones just...

kcp409 · 2024-02-12 06:39 AM

So yes, I actually did make a change, but it's not being updated on the phone itself. So it does seem like something is being blocked. I will take a look at the firewall settings you linked.

kcp409 · 2023-12-19 09:33 AM

any tips?

kcp409 · 2023-11-08 02:26 PM

make sure you have an outbound caller ID set under User settings.

kcp409 · 2023-08-15 01:26 PM

Unfortunately I believe this is still an issue as I am not able to customize MOH on parked calls. Hopefully they will prioritize this as it seems like many want this feature added.

kcp409 · 2023-08-10 01:54 PM

Thanks for the your response. So if I'd like to create SIP trunk between legacy PBX/BCG that is supported? Will I need Zoom to enable another feature on my account for that? I was planning on routing through Zoom PSTN but eventually would like to cre...

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2FA - Email

Bulk Update Music on Hold

Phones Won't Resync after registered

Distinctive Ring for Internal vs. External Calls

Display the BLF status of Desk Phones from Desktop App

Re: Phones Won't Resync after registered

Re: BLF Status of Desk Phones

Re: Can't call out

Re: Park music

Re: Prefix Speed Dial to Dial External Numbers

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