Peaches379
Listener
since ‎2022-12-08
‎2024-05-09

User Statistics

  • 13 Posts
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  • 5 Likes given
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User Activity

We are new to ZCC. Is it possible as a supervisor or admin on the account to end an engagement that's waiting in a ZCC queue? We had a situation where there was a callback waiting in the Q that didn't need to be made, but I couldn't find a way to cle...
Curious if anyone else has seen this. I enabled MAPI calendar integration. (We have on premise Exchange servers) After I do that, when I reboot, Zoom launches and then it fires up Outlook. 1/2 the time Outlook comes up and says it hates life and need...
We are in the process of introducing users to Zoom Team Chat. Is there any administrative control or a way to do an initial set of the Team Chat notification settings? My pilot users are saying they don't like Zoom chat because they miss messages. Th...
We are looking at implementing Zoom Team Chat. With our current IM solution, at times I need to go in and run reports to produce conversation history between 2 people. Sometimes for managers. Sometimes for litigation. I am noticing with Zoom the pers...
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