About Amit_Dhanda

Amit_Dhanda · 2023-04-10 12:20 AM

Getting popup that Poor Network Connection. Audio quality may be affected when getting an incoming call on Zoom Phone.

Amit_Dhanda · 2022-07-26 09:44 AM

any course available for Zoom Contact Center with certification

Amit_Dhanda · 2023-07-21 03:47 PM

Hello MutualBill,You can set the timing on irregular user from the phone settings to forward the calls after a specific time period like 30 Sec or in a specific condition like no answer/busy.

Amit_Dhanda · 2023-07-21 03:34 PM

Hello Kdalton, You can create a shared line / Call Queue and add those 4 common area phones with internal extension to shared line/ Call Queue. If you want to set the outbound caller ID, you can set a call queue/ shared line number as caller ID as we...

Amit_Dhanda · 2022-10-11 01:33 PM

@Josh_Stanley thanks for your reply, please help me with links for training and certification if you have the details.

Amit_Dhanda · 2022-07-31 05:32 AM

Hi,Yes, in call queue there is an option to configure call distribution option ( I have tried it in Sequential mode) and below that there is a checkbox to skip calls for users, who are offline or like that.

Amit_Dhanda · 2022-07-31 05:28 AM

Hi John, Is it with all calls are showing as missed calls ?If yes, please check user phone settings and there should be atleast Zoom Application or some call handling should be configured.Thanks,Amit Dhanda

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Poor Network Connection. Audio quality may be affected

Is there any course available for Zoom Contact Center

Re: Ring AND Forward Simultaneously

Re: Common area Lines

Re: Is there any course available for Zoom Contact Center

Re: Skip Calls When Away

Re: Phantom missed call, constantly reappearing?

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