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Zoom AI Companion2023-04-10 12:20 PM
Getting popup that Poor Network Connection. Audio quality may be affected when getting an incoming call on Zoom Phone.
2023-04-10 10:18 PM
Hi @Amit_Dhanda
How is the Zoom meetings quality ? Try troubleshooting using the new tool ( currently for meetings and chat, in near future for Zoom phone calls )
This will help you look at the connectivity/ network issues between your network and zoom.
Hope that helps
2023-04-11 03:29 AM
you can also try Phone Network Diagnostics –
Runs a test to evaluate the quality of your network, it will request access to your microphone to simulate a call.
For details, please see support article.
Simulating VoIP calls using the network tool – Zoom Support
if you have a business or education account, you can see great report on call quality. please see support article.
Viewing the Zoom Phone quality of service dashboard – Zoom Support
thanks, eliot