Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn more
Keep your Zoom app up to date to access the latest features.
Download Center Download the Zoom app
Download hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual Backgrounds
Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion
I want to save a contact so that it dials a number, adds a pause, and then dials the extension number automatically (like you would do by adding "*" or "-" on other phone systems. Is this possible in Zoom Contact Center
Does anyone turn on the voice input in the CC flow? Basically "Speak or say 1 for Customer Service"? If we have it turned on, so if the user says 1, it should use that option. How ever it seems that any background noise while the menu options are bei...
We are getting ready to go live with Contact Center/Zoom Phone and have run into an issue during our testing that I'm hoping has a solution: All of our Contact Center Agents also have Zoom Phone direct inward number (DID) lines assigned to them, as w...
Hello! I am currently working on configuring daily automated report emails in the Subscription Center. After multiple types of test reports, it seems that I am unable to select which date/time range the data should be pulled from and am only able to ...
Using Zoom integration with Zendesk, after completing engagement I get a loading wheel. It does not go away. I have cleared cache and cookies. I'm using Chrome on Mac. Unable to use Safari the integration on Safari does not load correctly. Anyone els...
For Midwest Real Estate Data (MRED), a multiple listing service, an unwavering dedication to customer experience is one of its biggest drivers of success. And for Katrina Bressler, this dedication is more than just a job, it’s how she approaches work...
How do I get an Email or contact details for customer service about a billing?
I have a Zoom F3 (V2.00) and, as a new owner, have difficulty reading the small text. Is it possible, after pressing the magnify button, to have a larger text, in the opposite screen area, showing the magnification factor ?For example, press Input 1 ...
Hello, Running a Webchat campaign (not exactly a campaign but its the only way to get the welcome screen). On the welcome screen I am capturing the customers first name, email and language selection.We only need 2 languages (English and French) but t...
How am I supposed to solve a problem that I can't find the answer to in your Q&A and when I can't speak to a person via telephone or ticket and no one is answering my question in the forum? This is completely ridiculous. I'm trying to run a business.
