Whiteboard activates but clients cannot see what is on it.

[Mindsmith]

Anyone had this problem? When I us the whiteboard since the most recent upgrade, clients cannot see what I am writing on it which is a bit of an inconvenience to sy

[RN]

Hi @Mindsmith could you please confirm which version of Zoom you're referring to when you say the Zoom whiteboard isn't writing down information for your participants? Looking at past support cases, I am not seeing any issues around this thus far. 

[iyengaryogattp]

I do have the same issue today. Many of the participants not able to see what I'm sharing. 

What I shared as:

What they see

[samwitz]

Having the same issue when I uploaded a pdf to a whiteboard.  Shared whiteboard but pdf was not seen by participants.