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Participants unable to see real-time typing on my Whiteboard

IngridF
New Member
New Member

I created a whiteboard a few months ago that I have been using weekly in my meeting. Until today, participants have been able to see what I am typing in realtime and see when my cursor highlights words or sentences. Today however, they could only see the new information after I stopped typing and the whiteboard finished saving. 

I have checked that everyone has collaborator status, and the only thing that I have done differently was that I had shared the whiteboard with them and set them as editors. 

I tried changing their collaborator status, unsharing the whiteboard, closing the whiteboard and re-opening it. Nothing works.

2 REPLIES 2

FlexLiu
Zoom Employee
Zoom Employee

Hi, we temporarily disabled cursors this past week due to some issues and will enable it again recently.

IngridF
New Member
New Member

Thank you. Would this also impact my participants real time view of writing on the Whiteboard?