Graphics Pen Not working on Zoom Whiteboard

[MrsAndy]

After the recent upgrade (!) my graphics pen keeps missing pen strokes when using the zoom whiteboard -doesn't happen with any other applications so is a zoom issue.

[Debbieteo]

Me too.  Zoom support tries and trying to help.  However issue not yet resolved.  We tried zoomclean, uninstall, older version,  change pen, reinstall pen driver, etc.  All does not work

[ghphercules]

me too. any solution on this? frustrated on this bug as i need to use tablet pen in zoom whiteboard almost everyday.

[Debbieteo]

As a temporary measure,  i downloaded Epic Pen app in order to write on screen.  Works nearly as well as zoom annotate function.

[shamelonline]

I have the same issue and i tried multiple graphic tablets and nothing changed

[washer]

I am very relieved others are seeing this issue. It started for me with the upgrade a few weeks ago. I reported it here but there were no replies.

[dilan_nxtgen]

Try disabling Windows ink option in drawing pad driver software.  Huion/XP-Pen/Wacom software have that option.

Windows ink is a interface to communicate between  stylus/drawing pad with drawing software( whiteboard) through Windows. Zoom might be messed up when using windows ink functions with new version.

[happychappy2b]

Thank you. I did some digging through the huion settings panel and finally found a box that was ticked for 'Windows Ink' I unticked it and behold the behaviour of missing strokes was gone....I am no longer frustrated but I am grateful!

[happychappy2b]

Me too I'm afraid. I have updated device driver and the pen works brilliantly in all applications other than ZOOM. It is very frustrating as I use the pen in every zoom meeting every day.

My graphics device is Huion Tablet and pen.

[Debbieteo]

Try to disable windows ink workspace from your tablet's app.  See the info above