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PRO license is missing.

D-SCHOOL北海道
Newcomer
Newcomer

‎2022-01-20 02:09 AM

As a result of temporarily accepting the role of organizer for the webinar, disappear my PRO license.

Here's how it happened.
1)I have a PRO license for ZOOM.
2)Approved the request from the host to hold a webinar and granted the webinar privileges.
3)After the event, I left the role of organizer.
4)My PRO account is missed.

Please let me know what the status of the PRO license will be in the above case.

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1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2022-03-29 03:11 PM

Hi @D-SCHOOL北海道 ! I know it has been a while since you initially posted, but I want to make sure you receive assistance. As this pertains to your account, please log a Billing and Account Management support ticket here. Thank you!

 

Moderator 

Zoom Community team


Carla (she/her/hers)
Zoom Community Team
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